Customer Experience Specialist

5 days ago


New Malden, Greater London, United Kingdom M&S Iceking Full time
Innovate and thrive in the dynamic world of M&S Iceking, as we revolutionize the retail landscape. As a Customer Assistant, you'll be at the forefront of our transformation, delivering exceptional customer experiences and driving sales growth.

**Key Responsibilities:**
- Serve customers with efficiency and brilliance, ensuring a seamless shopping experience.
- Deliver outstanding store presentation, maintaining high standards of cleanliness and availability.
- Leverage digital tools and communication channels to optimize performance and share knowledge with colleagues.
- Drive sales growth by understanding customer needs, making recommendations, and promoting products.
- Proactively engage with customers, share feedback, and contribute to a positive store environment.

**What We Offer:**
- Comprehensive training program supporting your growth and development from Day One.
- Opportunities for progression and career advancement in a dynamic and innovative company.
- Competitive holiday entitlement and benefits package.

**Join Our Journey:**
At M&S Iceking, we're committed to diversity, equality, and inclusivity. If you're passionate about delivering exceptional customer experiences and driving business growth, we invite you to apply for this exciting opportunity.

**Application Process:**
- Initial online application
- Video interview
- In-person interview

**Let's Shape the Future Together:**
As a Customer Assistant at M&S Iceking, you'll be part of a forward-thinking team that's revolutionizing the retail industry. Apply now and be a part of our exciting journey.


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