Customer Service Associate
5 days ago
About the Role
As a Customer Assistant at M&S Iceking, you will play a vital role in delivering exceptional customer service and helping to drive store sales. You will be responsible for serving customers efficiently, maintaining store standards, and utilizing digital tools to enhance the customer experience.
Key Accountabilities
- Serve Customers Efficiently
- You will be the face of M&S Iceking, providing customers with an outstanding shopping experience. This includes responding to customer inquiries, resolving issues, and making recommendations to enhance their shopping journey.
- Maintain Store Standards
- As a Customer Assistant, you will be responsible for maintaining high standards of presentation, availability, and store cleanliness. This includes adhering to M&S Iceking's operational procedures and ensuring that the store is always welcoming and well-maintained.
Key Capabilities
- Excellent Communication Skills
- Ability to Work in a Fast-Paced Environment
- Strong Customer Service Skills
- Ability to Adapt to Change
What's in it for You?
- Opportunity to Work for a Renowned Retailer
- Competitive Salary and Benefits Package
- Opportunities for Career Development and Progression
Application Process
Applicants will undergo a rigorous selection process, including an initial online application, a video interview, and a final in-person interview. We welcome applicants from diverse backgrounds and encourage those with the right skills and attitude to apply.
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