Customer Service Associate

2 weeks ago


New Malden, Greater London, United Kingdom Tesco Full time
About the role
As a Customer Delivery Driver, you will be the face of Tesco, delivering shopping to customers in their homes every day. This role is about more than just driving – it's about providing great service, helping others, and making a difference in the community.

Key responsibilities:
• Ensure the van and trays are clean and well-maintained.
• Deliver shopping to customers during their designated time slots.
• Communicate with customers about any changes to their orders or substitutions.
• Take care of products and deliveries as if they were your own.

About you:
• You will need to be warm and welcoming when interacting with customers and colleagues.
• You should be able to build relationships with colleagues and work together as a team to provide excellent customer service.
• A valid UK/EU/EEA driving license is required for at least 12 months with no more than 3 penalty points.

Benefits:
• Competitive hourly rate starting from £12.92, increasing to £14.05 for stores inside the M25.
• 20 days' holiday plus a personal day, rising to 22 days after 12 months, plus Bank holidays.
• Access to free wellbeing services and a range of resources to support your mind, body, and life.
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%.

About Tesco:
Our vision is to become every customer's favourite way to shop, whether they are at home or on the move. We're committed to serving our customers, communities, and planet a little better every day. We welcome colleagues from diverse backgrounds and offer flexible working arrangements to support your needs.

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