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Housekeeping Team Lead

2 months ago

Hook, Greater London, United Kingdom Four Seasons - Fleet, Hampshire Full time
{"title": "Housekeeping Supervisor", "description": "Housekeeping Supervisor

At Four Seasons Hotel Hampshire, we are seeking a highly skilled and experienced Housekeeping Supervisor to join our dynamic team. As a Housekeeping Supervisor, you will be responsible for directing a section of the Housekeeping staff to ensure that guest rooms and public areas are cleaned to exacting standards.

Key Responsibilities:
  • Inspect and monitor the work of a team of Room Attendants and House Attendants to ensure high-quality cleaning and upkeep of guest rooms and public areas.
  • Train and coach staff to maintain the highest standards of cleanliness and service.
  • Schedule work to be done daily and collect room and floor status sheets for assigned work areas.
  • Monitor each Room Attendant's daily progress and inspect completed rooms to ensure all standards have been met.
  • Coordinate work orders in assigned sections and follow up to ensure work is completed.
  • Release checkout rooms to be sold and monitor the performance of House Attendants.
  • Assist with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant, Room Attendant, and House Porter.
Requirements:
  • Ability to read, write, and speak English.
  • Previous experience in Housekeeping is required, supervisory experience preferred.
What We Offer:
  • Highly competitive remuneration package with service charge.
  • Guest Experience Program, including an overnight stay with breakfast.
  • Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment.
  • Excellent Training and Career Development opportunities.
  • 28 days holiday per annum including bank holidays (increasing based on length of service).
  • Group Personal Pension Plan upon completion of three months' service.
  • Bupa Dental Insurance after 1 year's service.
  • Opportunities to build a successful career with global potential.
  • Access to Wagestream – a salary advance benefit.
  • Discounted Gym Membership.
  • WeCare Employee Well Being Platform.
  • Uniform and free meals on duty.
  • Employee Recognition Programmes and more.
", "lang_code": "en"}