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Customer Service Representative

1 month ago

Chelmsford, Essex, United Kingdom Chelmsford City Council Full time

About the Role

We are seeking a motivated and enthusiastic individual to join our team at Chelmsford City Council. As a Customer Service Assistant, you will provide customer service and administrative support to services within the Public Places Directorate.

Key Responsibilities

  • Provide high-quality customer service to a range of people, including responding to enquiries by email, letter, and phone.
  • Work with a range of computer packages and administration tasks to provide a high level of service.
  • Deal with customer enquiries in a professional and courteous manner.
  • Work as part of a team to deliver excellent customer service and administrative support.

Requirements

  • Proven track record in customer service and administration.
  • Experience working with a range of computer packages and administration tasks.
  • Excellent communication and interpersonal skills.
  • Ability to work as part of a team and provide high-quality customer service.

What We Offer

Chelmsford City Council is committed to safeguarding vulnerable groups and expects all employees to share this commitment. We offer a range of benefits, including flexible working arrangements and opportunities for professional development.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about providing excellent customer service, please submit your application.