Technical Customer Advocate
15 hours ago
As a Technical Customer Advocate at ClearCourse, you will play a critical role in delivering exceptional customer experiences. You will leverage your technical expertise to resolve complex issues, provide training and support, and collaborate with internal stakeholders to drive business success.
Key Accountabilities:
- Deliver high-quality technical support to clients via phone, email, and chat platforms.
- Develop and maintain comprehensive knowledge of ClearCourse products and services.
- Work closely with cross-functional teams to identify and resolve technical issues.
Requirements:
- BA/BS in Computer Science, Information Technology, or a related field.
- 2+ years of experience in software support or a related field.
- Proven track record of delivering excellent customer experiences.
Compensation:$90,000 - $115,000 annually, depending on experience.
Perks:
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