Business Banking Specialist

1 day ago


Glasgow, Glasgow City, United Kingdom Barclays Bank Plc Full time
Job Description

We are seeking a highly skilled Customer Care Advisor to join our team at Barclays Bank Plc. As a key member of our customer service team, you will be responsible for delivering exceptional customer service while resolving more complex customer needs and requests.

The successful candidate will have a strong background in customer-facing roles, excellent communication skills, and the ability to work independently. A salary of £26,500 per annum is on offer for this exciting opportunity.

Key Responsibilities
  • Provision of customer service through various communication channels, including chat, email, and phone.
  • Execution of customer service requirements to resolve more complex customer needs and give a unique, personalised resolution for each case.
  • Collaboration with teams across the bank to align and integrate customer care processes.
Benefits

As a Customer Care Advisor at Barclays Bank Plc, you will enjoy a range of benefits, including:

  • A competitive salary of £26,500 per annum.
  • The opportunity to develop your skills and knowledge in a dynamic and fast-paced environment.
  • A comprehensive training programme to ensure you have the necessary skills to excel in your role.


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