Business Banking Advisor
1 day ago
About Us: Barclays is a multinational investment bank and financial services company headquartered in London.
Compensation: The estimated annual compensation for this position is £28,000 - £40,000, contingent upon qualifications and experience.
Job Summary: We are seeking a skilled Business Banking Advisor to join our team. In this role, you will be responsible for providing exceptional customer service and resolving complex customer needs. You will also collaborate with cross-functional teams to drive process improvements and identify opportunities for growth.
Key Duties and Responsibilities:
- Deliver outstanding customer service by responding to customer inquiries, resolving issues, and escalating concerns to relevant teams.
- Analyze customer data to identify trends and areas for improvement, providing actionable insights to inform business decisions.
- Work closely with internal stakeholders to develop and implement effective solutions to customer pain points.
- Stay up-to-date with industry trends and regulatory requirements, applying knowledge to enhance customer experiences and drive business growth.
Qualifications and Skills:
- Possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
- Demonstrate analytical and problem-solving skills, with the ability to think critically and creatively.
- Have a proven track record of delivering results in a fast-paced environment, with a focus on customer satisfaction and business growth.
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