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Senior Venue Operations Manager

1 month ago


Edinburgh, Edinburgh, United Kingdom Scotsman Full time

As a leading hospitality group in Scotland, The Scotsman Group is seeking an experienced and skilled Senior Venue Operations Manager to join our team. With over 40 venues across the country, including bars, restaurants, hotels, and more, this role offers a unique opportunity to make a real impact in the industry.

About the Role

We are offering a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus benefits such as:

  • 30% off food and cinema tickets at all our venues
  • Hotel and apartment discounts
  • Cashback and discounted vouchers
  • Flexible working opportunities
  • Career development through our internal training programme

The ideal candidate will have a strong commercial awareness, excellent communication skills, and the ability to work well under pressure. As a key member of our operations team, you will be responsible for ensuring the smooth running of our conference and banqueting areas, including:

  • Carrying out daily operations, including stock takes and equipment inventory
  • Liaising with guests and resolving any complaints or issues
  • Producing department rotas and ensuring staffing levels meet business needs
  • Holding a valid food safety certificate

If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.