Patient Services Coordinator

1 month ago


London, Greater London, United Kingdom Steeper Group Full time
Job Title: Patient Services Coordinator

We are seeking a highly motivated and organized individual to join our team as a Patient Services Coordinator in our Orthotic Services department. As a key member of our team, you will be responsible for providing administrative support to our clinical team, ensuring the smooth operation of patient administration, and providing exceptional customer service to our patients.

Key Responsibilities:
  • Assist with the provision of day-to-day operational management of patient administration.
  • Accept and receipt referrals in a timely manner and provide a timely orthotics appointment for patients.
  • Ensure all patient enquiries are dealt with in a friendly and professional manner and provide exceptional customer service.
  • Oversee logistical services to our clinic, ensuring all orthotic products are available for patient appointments.
  • Assist with administrative duties as required.
Requirements:
  • Excellent attention to detail and organizational skills.
  • Ability to work effectively in a team environment.
  • Excellent communication and customer service skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • Competitive salary.
  • Incremental holiday allowance.
  • Employee discount platform.
  • Employee Assistance Programs.
  • Qualification support.
  • Flexible working.
  • Refer a friend incentive.
  • Cycle2work scheme.
  • Subscription and registration fees paid.


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