Care Coordinator

2 months ago

London, Greater London, United Kingdom Suttons Wharf Health Centre Full time
About the Role

Suttons Wharf Health Centre is seeking a highly motivated and organized individual to fill the position of Care Coordinator. This role is a key part of our team, responsible for ensuring that patients receive the right care at the right time.

Key Responsibilities
  • Patient Coordination: Act as a primary point of contact for patients, providing comprehensive information and support throughout their care journey. Coordinate patient appointments, referrals, and follow-ups, ensuring seamless communication between different services and departments.
  • Care Planning: Collaborate with the healthcare team to develop and manage personalized care plans for patients, particularly those with complex needs or long-term conditions. Ensure that care plans are regularly reviewed and updated in response to patients' changing needs.
  • Administrative Support: Provide comprehensive administrative support to the clinical team, including maintaining patient records, updating care plans, and managing correspondence. Ensure that all patient information is accurately recorded and confidentially maintained.
  • Patient Advocacy: Advocate for patients, ensuring their needs and preferences are understood and respected. Facilitate communication between patients, families, and healthcare providers to enhance patient care and satisfaction.
  • Data Management: Maintain accurate and up-to-date patient information in the practice's electronic health records system. Generate reports and analyze data to support quality improvement initiatives. Ensure data is used effectively to monitor and improve patient care.
  • Health Promotion: Support health promotion activities and campaigns within the practice and community, helping patients to access resources and information. Encourage patients to engage in preventative health measures and self-management strategies.
Requirements
  • Experience: Experience working in a healthcare setting, preferably within the NHS. Strong organizational and time management skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team.
  • Skills: Proficiency in using electronic health records and other IT systems, including EMIS Web. Understanding of patient confidentiality and data protection principles. Ability to run and interpret patient searches and manage patient lists.
  • Qualifications: Evidence of consistent pattern of learning from education, training, and experience. Relevant degree or equivalent level of training and experience.

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