Health and Social Care Quality Lead

5 days ago


Cardiff, Cardiff, United Kingdom Austin Fraser Full time
Job Overview

Austin Fraser is seeking an experienced Internal Quality Assurer to lead the development and motivation of a team of Assessors in the Health and Social Care sector.

About the Role

This critical position involves ensuring the delivery of high-quality teaching, learning, and assessment, with a focus on compliance with awarding organisation standards and driving continuous improvement.

Key Responsibilities
  1. Quality Assurance:
  • Lead, develop, and motivate a team of Assessors to improve the quality of delivery across all Health and Social Care learning programmes.
  • Ensure IQA processes exceed the requirements of Awarding Organisations, regulatory bodies, and company standards.
  • Maintain high-quality IQA reports with sufficient detail to support and enhance team performance.
Training and Development:
  • Support and coach Assessors to ensure high-quality teaching, learning, and assessment.
  • Provide specific support to unqualified Assessors or those requiring additional development to meet high-quality standards.
  • Facilitate regular standardisation meetings for Assessors to share best practices across the Health and Social Care sector.
  • Embed literacy, numeracy, and key themes such as Safeguarding, Prevent, Equality & Diversity, and Health and Safety across the learning programme.
Performance Monitoring:
  • Work collaboratively to achieve success rate targets and ensure learners have a positive experience.
  • Use data and sampling to ensure profiles are planned and achieved each month.
  • Ensure adherence to all company policies, including safeguarding, equal opportunities, and health and safety.
  • Actively support the company's quality policies and core values.
  • Promote continuous improvement within the Health and Social Care curriculum, developing new qualifications and resources as required.
  • Undertake additional duties and responsibilities as assigned by the Contract Manager.

The ideal candidate will possess relevant occupational competence within Health and Social Care, proven experience of delivering high-quality training and support, and experience leading and supporting Assessors to improve delivery quality. A full driving licence with access to a vehicle and willingness to travel is also essential.



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