Case Manager

4 weeks ago


Hales, Norfolk, United Kingdom Victim Support Full time

About the Role:

This position is based in Norwich and involves providing a high-quality support service to vulnerable victims of complex crimes.

As a Case Manager, you will be the single point of contact for victims, delivering support and interventions where required, and acting as an advocate on their behalf.

You will need to have experience of delivering high-quality services to vulnerable victims of crime, a good knowledge of the Criminal Justice System, and experience of multi-agency working.

Additionally, you will require good IT skills and experience of using case management systems, as well as strong communication and listening skills.

What We Offer:

At Victim Support, we believe in attracting and retaining the best people and offer a competitive rewards and benefits package, including 28 days annual leave, pension with 5% employer contribution, and ongoing training and support.

About Us:

We are a leading charity that provides support to victims of crime, and we are committed to making a difference in the lives of those who need it most.

Key Responsibilities:

  • Provide a high-quality support service to vulnerable victims of complex crimes
  • Act as the single point of contact for victims, delivering support and interventions where required
  • Act as an advocate on behalf of the victim and coordinate support services required by external agencies
  • Have experience of delivering high-quality services to vulnerable victims of crime
  • Have a good knowledge of the Criminal Justice System
  • Have experience of multi-agency working
  • Have good IT skills and experience of using case management systems
  • Have strong communication and listening skills

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