Case Manager

4 weeks ago


Hales, Norfolk, United Kingdom Victim Support Full time

About the Role:

This position is an exciting opportunity to provide high-quality support services to vulnerable victims of complex crimes.

As a Case Manager with Victim Support, you will be the single point of contact for victims throughout the criminal justice and recovery process.

You will deliver support and interventions where required, act as an advocate on behalf of the victim, and coordinate the support services required by external agencies.

Key Responsibilities:

  • Deliver high-quality services to vulnerable victims of crime.
  • Provide a high level of communication and listening skills to effectively communicate with victims.
  • Work effectively with multi-agency teams to provide a comprehensive support service.
  • Use case management systems to track and manage victim support services.
  • Ensure a good understanding of safeguarding issues and relevant policies.

What We Offer:

At Victim Support, we believe in attracting and retaining the best people and offer a competitive rewards and benefits package, including:

  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays.
  • An extra day off for your birthday.
  • Pension with 5% employer contribution.
  • Enhanced sick pay allowances, maternity, and paternity payments.
  • High Street, retail, holiday, entertainment, and leisure discounts.
  • Access to our financial wellbeing hub and salary-deducted finance.
  • Employee assistance programme and wellbeing support.
  • Ongoing training and support with opportunities for career development and progression.

About Us:

Victim Support is a leading charity that provides support services to victims of crime. We are committed to delivering high-quality services that make a positive difference to the lives of victims.

We are looking for a dedicated and compassionate individual to join our team as a Case Manager. If you are passionate about supporting vulnerable victims and have the skills and experience to deliver high-quality services, we would love to hear from you.


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