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Digital Health Administrator
2 months ago
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust is seeking a highly skilled and experienced individual to join our team as a Digital Health Administrator. This is a key role providing business management and senior administrative support to the Digital, Data and Leadership Teams and its programme and services.
Main Duties of the JobThe post holder will be responsible for managing the data quality team, overseeing the day-to-day management of clinical systems used within the Women's and Children's Division, administration, troubleshooting, monitoring progress, supporting with data input and leading on the development of projects/services/business cases where digital systems and social media are integral to their implementation.
The post holder will provide support to the Women's and Children's Division by producing robust, accurate and timely performance data on a monthly basis and ad hoc as indicated. This will include the production of informal/formal reports for specialties, Division or the Trust, or where required for external use, this will include production and monthly updating of service dashboards.
Working for Our OrganisationThe Queen Elizabeth Hospital King's Lynn is a leading healthcare provider in West Norfolk, with a strong commitment to delivering high-quality patient care. We provide a comprehensive range of specialist and general acute services to around 331,000 people across West and North Norfolk, in addition to parts of Breckland, Cambridgeshire and South Lincolnshire.
We are proud to have been rated 'Good' by the Care Quality Commission in all core services inspected, and we are committed to continuous improvement and excellence in all aspects of our work.
Detailed Job Description and Main ResponsibilitiesThe post holder will be responsible for leading on the design, development and delivery of training packages and programmes, using a blended learning approach to suit the needs of all clinical system users. They will take on responsibility for becoming a product specialist, learning and delivering system updates to improve the operational use of the system.
The post holder will also be responsible for managing social media platforms used within the Division, ensuring that the Division and Trust's reputation is upheld, and that activity and broadcasts posted on public social media platforms are monitored and regulated, and that compliance with the Trust's social media policy is maintained.
Person SpecificationThe ideal candidate will have a degree-level qualification (or equivalent experiential learning) with sufficient experience in health information, business administration, project management. They will also have a commitment to continued professional development and the ability to learn new IT-related systems.
The post holder will be expected to have a proven track record of working in a health environment, with experience of team working and contributing to team and organisational goals. They will also have experience of working with clinical information systems and health informatics and data analysis.
Skills, Abilities & CompetenciesThe post holder will be expected to have excellent IT skills, including knowledge of Microsoft software packages, and proven analytical skills with the ability to collect and collate data into meaningful reports. They will also have good organisational, listening and communication skills, and a commitment to and understanding of multidisciplinary team working.
The post holder will be expected to be quality-focused, with an innovative approach and ability to solve complex problems, and to be able to work on their own initiative and effectively prioritise their workload to meet deadlines.
They will also be expected to have good written and verbal communication skills, and the ability to motivate and assist in the development of junior members of the clinical teams.
BenefitsThe Queen Elizabeth Hospital King's Lynn NHS Foundation Trust offers a wide range of benefits and support to its staff, including flexible working opportunities, free counselling service, NHS Pension scheme, access to Wagestream, and support and advice for staff affected by either Peri-Menopause or Menopause.
We are committed to being a menopause-friendly employer and offer a range of benefits and support to help our staff manage their health and wellbeing.
