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Service Operations Manager

1 month ago

Canterbury, Kent, United Kingdom Command Recruitment Full time

Service Manager Job Description

We are seeking a highly skilled and experienced Service Manager to lead our busy workshop team at a main Car dealership in Canterbury. The ideal candidate will have a proven track record of driving business growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities:

  • Oversee the day-to-day operations of the Service Reception, Service Administration office, MOT Bays, Workshop, and Valeting Department.
  • Manage and motivate a team of Service Advisors, Technicians, Drivers, and an Apprentice to achieve exceptional customer service and sales results.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and reduce costs.
  • Collaborate with senior management to achieve business objectives and drive growth.

Requirements:

  • Proven experience as a Service Manager or in a similar leadership role.
  • Excellent communication and interpersonal skills.
  • Ability to motivate and develop high-performing teams.
  • Results-driven with a focus on customer satisfaction and business growth.

What We Offer:

  • A competitive salary and OTE.
  • A company car.
  • Progression opportunities for the right candidate.
  • A company pension scheme.

We are looking for a driven and experienced Service Manager who is passionate about delivering exceptional customer service and driving business growth. If you have a proven track record of success and a passion for leadership, we would love to hear from you.