Order Management Coordinator

3 weeks ago


Newbury, West Berkshire, United Kingdom Adecco Full time
Order Management Account Handler
===========================

As a key member of our client’s team, you will be responsible for managing and coordinating the entire order process, ensuring seamless communication between customers, sales representatives, and internal departments.



Key Responsibilities

  • Process incoming orders, ensuring accuracy and timeliness
  • Coordinate order information with customers, sales representatives, and internal teams
  • Track shipments and provide regular updates to customers
  • Investigate and resolve order-related issues or discrepancies
  • Maintain accurate records of orders, changes, and customer interactions
  • Collaborate with the sales team to identify potential sales opportunities or improvements to the order management process
  • Ensure customer satisfaction by providing exceptional support and resolving any concerns or complaints promptly


Requirements

  • Proven experience in order management, account handling, or a similar role
  • Strong attention to detail and organisational skills
  • Excellent verbal and written communication abilities
  • Proficiency in using order management software systems
  • Ability to multitask and prioritise tasks effectively
  • Strong problem-solving and decision-making capabilities
  • Customer-focused mindset with an emphasis on providing exceptional service


Further Details

  • Monday-Friday 8am-5pm with an early finish at 1pm every Friday
  • Free on-site parking
  • Salary: £30k-£35k
  • Location: Newbury, Berkshire


Please apply now with your CV and a cover letter.



About the Role

This role is perfect for someone who is highly organised, has excellent communication skills, and is able to work well under pressure.



What We Offer

  • A competitive salary
  • Free on-site parking
  • A pleasant and supportive working environment


We are looking for a motivated and experienced Order Management Account Handler to join our team in Newbury, Berkshire.



How to Apply

Applicants should submit their CV and a cover letter to us.



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