Order Management Coordinator
3 weeks ago
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As a key member of our client’s team, you will be responsible for managing and coordinating the entire order process, ensuring seamless communication between customers, sales representatives, and internal departments.
Key Responsibilities
- Process incoming orders, ensuring accuracy and timeliness
- Coordinate order information with customers, sales representatives, and internal teams
- Track shipments and provide regular updates to customers
- Investigate and resolve order-related issues or discrepancies
- Maintain accurate records of orders, changes, and customer interactions
- Collaborate with the sales team to identify potential sales opportunities or improvements to the order management process
- Ensure customer satisfaction by providing exceptional support and resolving any concerns or complaints promptly
Requirements
- Proven experience in order management, account handling, or a similar role
- Strong attention to detail and organisational skills
- Excellent verbal and written communication abilities
- Proficiency in using order management software systems
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving and decision-making capabilities
- Customer-focused mindset with an emphasis on providing exceptional service
Further Details
- Monday-Friday 8am-5pm with an early finish at 1pm every Friday
- Free on-site parking
- Salary: £30k-£35k
- Location: Newbury, Berkshire
Please apply now with your CV and a cover letter.
About the Role
This role is perfect for someone who is highly organised, has excellent communication skills, and is able to work well under pressure.
What We Offer
- A competitive salary
- Free on-site parking
- A pleasant and supportive working environment
We are looking for a motivated and experienced Order Management Account Handler to join our team in Newbury, Berkshire.
How to Apply
Applicants should submit their CV and a cover letter to us.
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