Order Management Account Specialist
6 days ago
Job Title: Order Management Account Handler
Job Summary: We are seeking an experienced Order Management Account Handler to join our team at Adecco. The ideal candidate will have a proven track record in order management, account handling, or a similar role, with a strong attention to detail and organizational skills.
Key Responsibilities:
- Process incoming orders, ensuring accuracy and timeliness
- Coordinate order information with customers, sales representatives, and internal teams
- Track shipments and provide regular updates to customers
- Investigate and resolve order-related issues or discrepancies
- Maintain accurate records of orders, changes, and customer interactions
- Collaborate with the sales team to identify potential sales opportunities or improvements to the order management process
- Ensure customer satisfaction by providing exceptional support and resolving any concerns or complaints promptly
Requirements:
- Proven experience in order management, account handling, or a similar role
- Strong attention to detail and organizational skills
- Excellent verbal and written communication abilities
- Proficiency in using order management software systems
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and decision-making capabilities
- Customer-focused mindset with an emphasis on providing exceptional service
Working Arrangements:
Monday-Friday 8am-5pm with an early finish at 1pm every Friday
Free on-site parking
Salary: £30k-£35k
Location: Newbury, Berkshire
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