Order Management Account Specialist

6 days ago


Newbury, West Berkshire, United Kingdom Adecco Full time

Job Title: Order Management Account Handler

Job Summary: We are seeking an experienced Order Management Account Handler to join our team at Adecco. The ideal candidate will have a proven track record in order management, account handling, or a similar role, with a strong attention to detail and organizational skills.

Key Responsibilities:

  • Process incoming orders, ensuring accuracy and timeliness
  • Coordinate order information with customers, sales representatives, and internal teams
  • Track shipments and provide regular updates to customers
  • Investigate and resolve order-related issues or discrepancies
  • Maintain accurate records of orders, changes, and customer interactions
  • Collaborate with the sales team to identify potential sales opportunities or improvements to the order management process
  • Ensure customer satisfaction by providing exceptional support and resolving any concerns or complaints promptly

Requirements:

  • Proven experience in order management, account handling, or a similar role
  • Strong attention to detail and organizational skills
  • Excellent verbal and written communication abilities
  • Proficiency in using order management software systems
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and decision-making capabilities
  • Customer-focused mindset with an emphasis on providing exceptional service

Working Arrangements:

Monday-Friday 8am-5pm with an early finish at 1pm every Friday

Free on-site parking

Salary: £30k-£35k

Location: Newbury, Berkshire



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