Administrative Assistant

5 days ago


Manchester, United Kingdom The Christie NHS FT Full time

About The Christie NHS FT

The Christie NHS Foundation Trust is one of Europe's leading cancer centres, providing world-class care to over 60,000 patients every year. Our team of experts works tirelessly to deliver exceptional patient outcomes, and we're committed to making a positive impact on the lives of those affected by cancer.

Job Summary

We're seeking a highly organized and efficient Administrative Assistant to join our SACT (Systemic Anti-Cancer Therapy) team. As a key member of our team, you'll play a vital role in supporting the efficient day-to-day running of administration support to the SACT Management team.

Main Responsibilities

  • Schedule meetings and appointments to ensure seamless coordination with other teams and stakeholders.
  • Attend relevant SACT and divisional level meetings to take minutes and prepare documents for distribution.
  • Organize and plan diaries to ensure effective time management and minimize conflicts.
  • Develop and maintain strong relationships with other departments and external agencies to ensure seamless communication and collaboration.
  • Provide exceptional customer service to patients, relatives, and colleagues, handling sensitive and emotional calls with professionalism and empathy.
  • Maintain patient confidentiality and adhere to strict data protection protocols.
  • Manage unpredictable work patterns and prioritize tasks effectively to meet deadlines.
  • Ensure office supplies are adequate and maintained, and order necessary items for the SACT treatment floor as required.
  • Comply with audit requests for information and provide accurate data as needed.
  • Provide cover for colleagues across the division in times of sickness and annual leave, demonstrating flexibility and a willingness to support the team.

Person Specification

  • Qualifications
    • Essential
      • Good standard of education to GCSE level.
    • Desirable
      • NVQ level 2, equivalent qualification, or relevant experience.
  • Experience
    • Essential
      • Experience of administrative or clerical work.
    • Desirable
      • Experience of working within a healthcare system.
  • Skills
    • Essential
      • Excellent communication and interpersonal skills.
      • Excellent telephone manner and customer service skills.
      • Minute taking and organizational skills.
      • Proficient in Microsoft Office programs.
      • Ability to prioritize workload and manage multiple tasks effectively.
    • Desirable
      • Good keyboard/typing skills.
  • Knowledge
    • Essential
      • Good understanding of numeracy and data management.
    • Desirable
      • Minute taking/administrative related course(s) or equivalent experience.
  • Other
    • Essential
      • Ability to work under pressure and meet deadlines.
      • Self-motivated and proactive approach to work.
      • Ability to work as part of a team and independently.
      • Ability to use initiative and problem-solve effectively.


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