Operations Manager
4 weeks ago
The Boots.com Control Manager will play a crucial role in driving the organization's Agile Transformational goals. This position requires a strong leader who can embed an Agile culture, methodology, tools, and techniques to help teams maintain a delivery and learning cadence that focuses on delivering value against organizational outcomes while remaining creative and dynamic.
About the Role
The successful candidate will guide teams through the implementation process, encouraging colleagues and leadership to embrace the Agile mindset and associated methodologies. Key responsibilities include:
Providing shift management of warehouse management systems that fulfill Boots.com orders and ensuring KPIs and SLAs are achieved, monitoring daily workload progress, and taking necessary systems, engineering, or operational actions to ensure work is completed on time.
Managing, leading, and motivating a specialist team of Assistant Control Managers.
Analyzing issues post-resolution to accurately conclude the root cause and develop a clear action plan for resolution. Ensuring issues and their resolution are documented accurately and best practices are shared with other Control Room Managers.
Working with departmental managers, planning managers, and Knapp engineering managers to control and highlight requirements for current day and future day workload requirements.
Managing on-site severity 1 issues with any of the Boots.com Burton systems, including owning communications to senior stakeholders.
Requirements
The ideal candidate will have experience managing a technical team, IT equipment, and resolving system-related problems. They should also have experience writing/developing management reports, working with automated warehouse systems, and controlling the use and repairs of IT equipment. Additionally, they should have exposure to project-based work, warehouse processes, and flows, as well as extensive operational and people management skills. A self-starter who can be an ambassador for the company and functional culture is required. The candidate should demonstrate a flexible and adaptable approach, be able to resolve conflicts, maintain relationships, and influence performance.
About the Team
The Boots.com Control team fulfills our customers' requirements in an increasingly digital environment. This exciting, fast-paced environment ensures all customers' orders reach the customers on time and in the most efficient way. Key cross-functional working with other supply chain and Boots.com teams provides excellent customer service with a mindset of customer excellence.
Our Benefits
Boots offers a range of benefits, including:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes, and more.
Access to free, 24/7 counseling and support through TELUS Health, our Employee Assistance Programme.
Why Boots?
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.
What's Next?
We are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
-
Operations Manager
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Hellmann Worldwide Logistics Ltd Full timeAbout the RoleThe Operations & Digitalisation Manager plays a pivotal role in the contracts logistics operation, ensuring the smooth and efficient flow of goods warehoused in 4PL facilities in Europe and onward to end destinations.This position involves delivering a professional and high standard of service in line with internal and external customer...
-
Security Operations Manager
1 month ago
Burton upon Trent, Staffordshire, United Kingdom CSG Talent Full timeSecurity Operations Overview: At CSG Talent, we are seeking a highly skilled Security Operations Manager to lead our Midlands region. Key Responsibilities: \u2022 Lead and manage all operational activities within the Midlands region, including staffing, scheduling, resource allocation, and performance management. \u2022 Develop and implement strategies...
-
Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Boots Full timeJob Title: Warehouse Control ManagerThe Warehouse Control Manager will play a key role in ensuring the smooth operation of our warehouse management systems, fulfilling Boots.com orders, and achieving key performance indicators (KPIs) and service level agreements (SLAs).About the RoleThe successful candidate will be responsible for managing a team of...
-
Business Operations Manager
3 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Hoar Cross Hall Full timeJob Description:As a key member of our Business Operations Team, you will play a vital role in driving business growth and improving operational efficiency. Your primary responsibility will be to coordinate and manage day-to-day business operations, ensuring seamless execution of tasks and projects.Key Responsibilities:• Develop and implement operational...
-
Warehouse Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Strive Supply Chain LLP Full timeWarehouse Shift Manager – E-Commerce - 6 MONTHS INTERIMJob Title: Shift Manager, Warehouse Management & relatedStrive Supply Chain are a leading management recruitment consultancy, specialising in Supply Chain, Production, Planning, Logistics, Transport & Warehouse Operations.Summary:We are delighted to be working with one of the UKs best loved brands in...
-
Transport Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Reed Full timeService Delivery Manager**Job Summary:**We are seeking an experienced Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for managing and leading transport operations to enhance service quality and profitability.**Key Responsibilities:*** Oversee the traffic office and supervisory team to ensure a safe,...
-
Business Operations Manager
3 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Wayman Learning Trust Full timeWe are seeking a highly skilled Business Operations Manager to join our team at "{company}". As a key member of our operations team, you will be responsible for managing and coordinating various business functions, including logistics, supply chain management, and administrative tasks.The ideal candidate will be a strategic thinker with excellent...
-
Operations Manager
3 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Boots Full timeAbout the Role The Boots.com Control Manager is responsible for ensuring the delivery of high-quality customer service by managing the warehouse management systems that fulfill Boots.com orders. This includes monitoring KPIs and SLAs, taking necessary actions to ensure timely completion of work, and collaborating with teams to maintain an agile culture and...
-
Business Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom RSK Group Full timeJob Title: Business Operations ManagerRSK Group is seeking an experienced Business Operations Manager to join their team. The successful candidate will be responsible for managing the administrative services of the company, including procurement support, site operational support, and facilities management.Key Responsibilities:Manage and coordinate the...
-
Technical Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Reed Engineering Full timeJob Title: Technical Operations ManagerJob Summary: We are seeking a highly skilled Technical Operations Manager to join our team at Reed Engineering.Key Responsibilities:* Lead and manage a team responsible for monitoring the quality and integrity of our products.* Manage and maintain the HACCP, QMS, Internal Audit, and Technical training systems at the...
-
Site Operations Manager
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Taylor Made Recruitment Full timeAbout the Role: We are seeking a skilled Site Operations Manager to oversee the smooth operation of our construction site in the Burton on Trent area. The ideal candidate will have a proven track record in managing construction sites, with a strong focus on Health & Safety, client service, and timely execution.Key Responsibilities:Coordinate and oversee the...
-
Senior Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Additional Resources Full timeSenior Operations ManagerWe are seeking a highly skilled Senior Operations Manager to join our team at Additional Resources. The ideal candidate will have at least 1 year of experience in a supervisory or shift-leading role within a residential care setting.Key Responsibilities:Lead a team of care professionals to deliver high-quality care services.Develop...
-
Stock Operations Manager
3 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Next Full timeAbout Next:At Next, we're passionate about delivering exceptional customer experiences. As a leading online retailer, we're committed to providing our customers with the best possible service, from online to in-store.The Role:We're seeking an experienced Stock Manager to join our team. As a key member of our operations team, you'll play a crucial role in...
-
Restaurant Operations Manager
2 days ago
Burton upon Trent, Staffordshire, United Kingdom Hoar Cross Hall Full timeHoar Cross Hall, a luxury spa resort and stately home, is seeking a highly skilled Restaurant Operations Manager to join their team. This role involves overseeing the daily operations of the restaurant, ensuring exceptional service and memorable experiences for every guest.The ideal candidate will have previous experience in a supervisory role within...
-
Senior Operations Manager
1 month ago
Burton upon Trent, Staffordshire, United Kingdom beBee Professionals Full time £35,000 - £45,000Job Title: Senior Operations ManagerWe are seeking an experienced Senior Operations Manager to oversee daily operations, drive team performance, and ensure targets are met while fostering a positive and collaborative work environment.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance,...
-
Business Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom RSK Group Full timeRSK Group is seeking an experienced Business Operations Manager to lead their administrative services team. This role will be based out of their head office in Staffordshire.The successful candidate will be responsible for managing and coordinating the team's administrative services, including procurement support, site operational support, and facilities...
-
Business Operations Manager
2 weeks ago
Burton upon Trent, Staffordshire, United Kingdom RSK Group Full timeRSK Group is seeking an experienced Business Operations Manager to join their team. This role will be based out of their head office in Staffordshire and will involve directing a team to successfully deliver procurement support, site operational support, and other key services.The successful candidate will be responsible for managing and coordinating...
-
Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Boots Full timeJob SummaryThe Digital Supply Chain Manager will be responsible for managing the warehouse management systems that fulfill Boots.com orders, ensuring KPIs and SLAs are achieved. This role will involve monitoring daily workload progress, taking necessary actions to ensure timely completion, and managing a team of Assistant Control Managers. The ideal...
-
Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom Boots Full timeJob SummaryThe Digital Supply Chain Manager will be responsible for managing the warehouse management systems that fulfill Boots.com orders, ensuring KPIs and SLAs are achieved. This role will involve monitoring daily workload progress, taking necessary actions to ensure timely completion, and collaborating with departmental managers to control and highlight...
-
Business Operations Manager
4 weeks ago
Burton upon Trent, Staffordshire, United Kingdom RSK Group Full timeRSK Group is seeking an experienced Business Support Lead to join their team on a full-time, permanent basis. This role will be based out of their head office in Staffordshire.The successful candidate will be responsible for directing the team to successfully deliver procurement support, site operational support, the full tender process, facilities...