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Facilities Management Professional
2 months ago
We are seeking a highly motivated and organized Junior Facilities Manager to join our team at The Crown Estate. As a key member of our facilities management team, you will be responsible for delivering exceptional facilities services to our occupiers in small managed properties.
Key Responsibilities:
- Client KPIs: Assist in delivering client key performance indicators (KPIs) as identified within the agreed Property Management Agreement.
- Customer Experience: Assist in the delivery of customer experience operational initiatives across your portfolio in close liaison with our service partners.
- On-Site Management: Ensure that on-site management of the properties is undertaken in accordance with The Crown Estate's policies, processes, and procedures.
- Service Charge Budgets: Assist in the setting and controlling of service charge budgets, quarterly variance reporting, and reconciliation to agreed accounting practices.
- Supply Chain Management: Manage all supplies and services at the property in accordance with The Crown Estate's guidelines.
- Social Responsible Management: Assist in the implementation of social responsible management activities, including health and safety and environmental sustainability initiatives.
- Plant and Equipment Management: Manage the buildings' plant and equipment.
- Minor Works: Assist in the implementation of minor works.
- Site Regulations: Assist in preparing site regulations and issuing permits to work for all contractor activities on site.
- Disaster Planning: Maintain, test, and implement disaster planning procedures to cover all emergencies.
Qualifications and Experience:
- Residential Property Management Experience: Previous experience in residential property management.
- Stakeholder Management: Solid stakeholder management skills and an ability to understand business ideas.
- Client-Facing Experience: Previous experience working for a company within the property industry or from a similar business line, with client-facing experience or from a corporate FM background.
- Operational Business Change: Supportive in driving operational business change.
- Health and Safety: IOSH managing safely.
- Facilities Operational Management: IWFM / BIFM qualification and or similar in facilities operational management.
- Leadership Experience: Prior experience as operations manager or team leader.
- Communication Skills: Strong organisation skills and excellent communication skills, both verbal and written.
- Results-Driven: Driven to achieve results.
- Risk Management: Knowledge of safety, quality, and cost risks.
We are a proud disability confident employer and operate the offer of interview scheme. We are happy to offer alternative application methods or formats and can be flexible on our process to enable you to have the best opportunity. If you have any questions about our recruitment process or would like to talk about adjustments, please contact us.
