Front Office Administrator

5 days ago


Bristol, Bristol, United Kingdom University Hospitals Bristol NHS Foundation Trust Full time
Part-time Receptionist Opportunity

The role of a part-time Receptionist/Clerical Officer at University Hospitals Bristol NHS Foundation Trust is an exciting opportunity to provide excellent patient service in our busy Outpatient Reception areas.

This 30-hour per week position will involve greeting patients, arranging appointments, and performing general clerical tasks under the supervision of senior staff members.

Main responsibilities include:

  • Liaising with wards, clinical teams, GPs, and other support staff as required.
  • Providing a caring approach to patients and visitors when carrying out reception and appointment duties.
  • Escalating patient queries and issues to line managers or relevant clinical staff as necessary.

A key aspect of this role is working effectively within a team environment to ensure seamless delivery of services.

We are seeking an individual with previous experience in a healthcare or public setting, particularly in clerical/administration roles including filing and/or reception.

A GCSE level qualification in English Language and Maths, grade C or above, is also essential for this position.

Please note that this is a part-time role, working 30 hours per week across four different Outpatient Reception areas at Bristol Royal Hospital for Children. The salary for this position is £23,615 per annum pro rata, which translates to approximately £19,270 per annum.


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