Hotel Attendant Coordinator
1 week ago
We are seeking a highly motivated Cleaning Services Specialist to join our dynamic team at HotelCare, the UK's leading hotel support services provider. As a key member of our housekeeping team, you will play a vital role in maintaining impeccable cleanliness standards and delivering exceptional guest satisfaction across our network of hotels nationwide.
Key Responsibilities- Clean and maintain guest rooms to the highest standards, ensuring a comfortable and hygienic environment for our guests.
- Conduct thorough room preparations, including changing bed linens, replacing towels, emptying trash bins, and restocking amenities.
- Dust furniture, vacuum carpets, and clean mirrors to create a pristine appearance.
- Sanitise surfaces thoroughly to uphold hygiene maintenance standards.
- Maintain accurate stock levels of cleaning supplies and toiletries to ensure seamless operations.
- Promptly report any maintenance issues or damages to the relevant authorities.
- Adhere to safety protocols and supervisor instructions to guarantee a safe working environment.
- Ensure the security and confidentiality of guest rooms and private information.
- Provide exceptional customer service to guests, responding promptly to their requests and resolving any concerns with professionalism and respect.
We are looking for an experienced Cleaning Services Specialist who possesses:
- A strong background in housekeeping or a similar role within the hospitality industry.
- The physical ability to lift, bend, and stand for extended periods, along with excellent time management skills.
- The capacity to work individually and as part of a team, demonstrating flexibility and a willingness to learn.
- A 'Can Do' attitude, adaptability to organisational needs, and the ability to prioritise and multi-task.
- An unwavering commitment to providing exceptional customer service, while upholding confidentiality and integrity.
As a Cleaning Services Specialist at HotelCare, you can expect a competitive salary of £22,000 - £25,000 per annum, depending on experience, plus a range of benefits, including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours to suit your lifestyle.
- Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months' service.
- Recognition, incentives and awards.
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