Customer Service Representative

1 week ago


Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full time

**Job Summary**

We are seeking a highly skilled and customer-focused individual to join our Savings Operations team at Castle Trust Bank. As a key member of our team, you will play a vital role in providing exceptional service to our customers, supporting them with their savings products and services.

**Key Responsibilities**

  • Provide support to customers wishing to open accounts, assisting them with the administration process.
  • Manage and maintain customer accounts, ensuring their queries are answered effectively and efficiently.
  • Collaborate with colleagues to resolve customer issues and provide a positive customer experience.
  • Contribute to the ongoing development and improvement of our savings products and services.

**What We Offer**

  • A competitive salary and annual performance-related bonus.
  • A generous contributory pension scheme through Hargreaves Lansdown.
  • Life assurance and 25 days annual leave (plus bank holidays).
  • The option to buy/sell up to 5 additional days (terms apply).
  • An extra day paid annual leave for volunteering.

**About Us**

Castle Trust Bank is an equal opportunity employer, committed to creating an inclusive environment for all our colleagues to thrive. We celebrate diversity and are proud to support people with disabilities, being a Disability Confident employer.



  • Basingstoke, Hampshire, United Kingdom The Recruitment Co Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler.Key Responsibilities:Provide exceptional customer service to resolve complaints and issues in a timely and professional manner.Investigate the root cause of issues and use sound judgment to...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Handler.Key Responsibilities:Provide exceptional customer service to resolve complaints and issues in a timely and professional manner.Investigate the root cause of issues and use sound judgment to...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeOffice Angels is working with a leading company in the cleaning and hygiene industry to find a customer service specialist to join their team.The ideal candidate will have experience in export, sales, and customer support, with a good understanding of CRM systems and the...


  • Basingstoke, Hampshire, United Kingdom Office Angels Full time

    {"title": "Customer Service Representative", "content": "Customer Service RepresentativeOffice Angels is working with a leading company in the cleaning and hygiene industry to find a customer service specialist to join their team.The ideal candidate will have experience in export, sales, and customer support, with a good understanding of CRM systems and the...


  • Basingstoke, Hampshire, United Kingdom Castle Trust Bank Full time

    Customer Service Representative Opportunity at Castle Trust BankAre you looking for a rewarding position where you can make a difference in customers' lives? Castle Trust Bank is seeking a skilled Customer Service Representative to join our Savings Operations team.Provide exceptional service to customers over the phone, guiding them through our savings...


  • Basingstoke, Hampshire, United Kingdom One Retail Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at One Retail. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Provide excellent customer...


  • Basingstoke, Hampshire, United Kingdom One Retail Full time

    About the Role:We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at One Retail. As a key member of our store team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Provide excellent customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co. as a Complaints Advisor. As a key member of our customer service team, you will be responsible for handling inbound customer service complaint calls, ensuring timely responses, and prioritizing and clearing the queue.Key Responsibilities:Handle...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We pride ourselves on delivering exceptional customer service to millions of customers on behalf of well-known brands.Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a skilled Customer Service Representative to join our team....


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time

    About DiligentaDiligenta is a leading provider of outsourced administration services to the UK Life Assurance and Pensions market. We make a positive difference to the lives of millions by delivering exceptional customer service to customers on behalf of well-known brands.Job SummaryWe are seeking a skilled Customer Service Representative to join our team....


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at The Recruitment Co.The ideal candidate will have experience in Complaints Handling and a strong background in Customer Service.Key Responsibilities:Respond to customer complaints in a professional and timely mannerInvestigate and resolve customer disputes in...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    Customer Service Representative - Basingstoke **About the Role** We are seeking a skilled Customer Service Representative to join our team in Basingstoke. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls. **Key Responsibilities** * Provide timely and effective...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £23,400

    Customer Service Representative - Basingstoke **About the Role** We are seeking a skilled Customer Service Representative to join our team in Basingstoke. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through inbound calls. **Key Responsibilities** * Provide timely and effective...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints HandlerWe are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.Key Responsibilities:Investigate and resolve customer complaints in a timely and effective...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints HandlerWe are seeking a skilled Customer Service Representative to join our team at The Recruitment Co. in Basingstoke. As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and empathetic manner.Key Responsibilities:Investigate and resolve customer complaints in a timely and effective...


  • Basingstoke, Hampshire, United Kingdom South Western Railway Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at South Western Railway. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service to our growing customer base.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...


  • Basingstoke, Hampshire, United Kingdom South Western Railway Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at South Western Railway. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service to our growing customer base.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely...