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Senior Waiter

2 months ago

London, Greater London, United Kingdom Jose Pizarro-Venues Full time

Lolo, the newest restaurant from José Pizarro, is seeking a skilled Senior Waiter/Waitress to join their team.

As a Senior Waiter/Waitress, you will be responsible for delivering exceptional customer service, ensuring a seamless dining experience for our guests.

We are looking for an enthusiastic and experienced professional who is passionate about providing outstanding service and creating memorable experiences for our customers.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a high level of satisfaction and loyalty.
  • Manage tables efficiently, ensuring prompt service and minimizing wait times.
  • Upsell and promote menu items, increasing revenue and enhancing the customer experience.
  • Work collaboratively with the kitchen and other service staff to ensure seamless service.
  • Maintain a clean and organized workspace, adhering to health and safety standards.

Requirements:

  • One year of experience as a Waiter/Waitress in a similar operation.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple tables.
  • Knowledge of wine, spirits, and other beverages, with the ability to make recommendations.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

  • Competitive rate of pay.
  • Free staff food and 50% staff discount on food and drink.
  • Hospitality reward app.
  • Internal development programs and external training opportunities.
  • Financial wellbeing support and Wagestream service.
  • Flexible scheduling and shift availability.
  • 28 days of holiday per annum, plus enhanced holiday scheme for long service.
  • Referral scheme with rewards.
  • Retail discounts and cycle to work scheme.
  • Company pension scheme.