Retail Excellence Specialist

2 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom Frasers Group Full time
Job Description
Frasers Group is seeking a skilled Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in ensuring our customers have an exceptional shopping experience. You will be responsible for creating a welcoming environment, understanding customers' needs, and recommending products that meet their expectations.

Key Responsibilities
* Provide exceptional customer service and create a welcoming environment* Understand customers' needs and preferences, and recommend products accordingly* Process cash and card transactions efficiently and accurately* Stay up-to-date with the latest trends and product knowledge to provide expert advice to customers* Maintain a customer-focused environment at all times, ensuring a high level of customer service* Ensure store standards are met, and the store is prepared for the next trading day

Requirements
* Excellent communication skills, with the ability to work effectively within a team environment* A customer-focused approach, with a passion for delivering exceptional customer service* A high level of personal energy, confidence, and assertiveness, with a positive and enthusiastic attitude* Fashion-conscious and trend-aware, with a professional manner and flexibility

Benefits
The successful candidate will receive a competitive salary of £25,000 - £30,000 per annum, depending on experience. You will also have the opportunity to work in a dynamic and fast-paced environment, where you can develop your skills and advance your career.

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