Retail Solutions Manager

21 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Dee Set Full time
About the Role

Dee Set is seeking a Retail Solutions Manager to join our team. The successful candidate will be responsible for representing Dee Set as a leading provider of end-to-end retail solutions, managing relationships with key customers to drive profitable growth and new business opportunities.

The ideal candidate will have excellent communication and negotiation skills, with the ability to build trust and rapport with customers.

Responsibilities:
  • Manage a portfolio of key accounts with major national retailers and their suppliers.
  • Lead and support Account Manager colleagues in developing their accounts.
  • Maintain excellent customer service levels at all times.
  • Broker the successful transition of new business into well-executed ongoing work.
  • Collaborate with colleagues to drive continuous process improvement and identify new business opportunities.
  • Develop new opportunities into compelling commercial business propositions for customers.
  • Monitor and deliver financial KPIs, including sales and profitability targets.
Requirements:
  • A strong background in account management and customer relationship building.
  • Excellent communication and negotiation skills.
  • Ability to build trust and rapport with customers.
  • Proven track record of delivering results and meeting targets.
  • Knowledge of the retail industry and current trends.
Benefits

We offer a competitive salary and benefits package, including pension scheme, life insurance, and 25 days' annual leave.

We also provide opportunities for professional development and training to help you achieve your career goals.



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