Service Excellence Specialist
4 weeks ago
As a Service Excellence Specialist, you will be responsible for delivering exceptional customer experiences. Key responsibilities include:
- Managing customer interactions and resolving issues efficiently.
- Providing accurate and timely information about our products and services.
- Collaborating with internal teams to ensure customer satisfaction.
Requirements:
- Previous experience in a customer-facing role.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment.
Benefits:
- Competitive salary and performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
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Youth Care Leader
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CareTech Group Full timeWelcome to a career with purpose at CareTech Group, where you'll have the opportunity to make a meaningful difference in the lives of young people.Estimated Salary: £27,000 - £30,000 per annum (dependent on location and experience)About the Role:We are seeking an exceptional Youth Care Leader - Service Excellence to join our team at Penkhull,...
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Technical Service Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Concept Resourcing Full timeJob Title: Technical Service SpecialistJob Summary: We are seeking a skilled Technical Service Specialist to join our team at Concept Resourcing. As a Technical Service Specialist, you will be responsible for installing and configuring access solutions, providing reliable maintenance, repairs, and customer service to our client base.Key Responsibilities:*...
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Lead Operational Excellence Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Parogon Full timeElevate Restaurant Excellence with ParogonAs a Senior Assistant Manager, you will play a pivotal role in driving operational excellence and delivering exceptional guest experiences at Parogon. We are seeking a visionary leader who can coordinate front and back of house operations with finesse, ensuring seamless service delivery and meticulous attention to...
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Senior Service Desk Support Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Senior Service Desk Support SpecialistJob Summary: We are seeking a highly skilled Senior Service Desk Support Specialist to join our team at bet365.Key Responsibilities:* Provide exceptional customer service to internal customers* Take end-to-end ownership of 1st line incidents and requests* Collaborate with fellow engineers and the management...
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Service Solutions Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Concept Resourcing Full timeJob DescriptionConcept Resourcing is seeking a highly skilled Service Solutions Specialist to join their team. As a Service Solutions Specialist, you will be responsible for installing, configuring, and maintaining access solutions, ensuring they operate to specification. You will also provide reliable maintenance, repairs, and class-leading customer service...
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Housing Sustainment Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeYour new role at Hays Specialist Recruitment Limited will involve delivering a focused Housing Sustainment service to benefit our customers. This will involve implementing a clear Housing Sustainment process that focuses on the needs and development of a varied customer base.Key Responsibilities:To guide customers through the housing pathway by recognising...
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Administrative Support Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeJob Summary:We are seeking a highly organized and detail-oriented Senior Administrator to join our team at Hays Specialist Recruitment Limited. As a key member of our operations team, you will be responsible for maintaining customer databases, responding to internal and external queries, and supporting vehicle ordering for customers.Key...
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Professional Assessment Specialist
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Reactive Recruitment Full timeWe are seeking a highly skilled Patient Assessment Specialist to join our team at Reactive Recruitment. In this rewarding role, you will have the opportunity to make a real difference in the lives of patients by conducting thorough assessments and providing compassionate support.Salary and BenefitsThe successful candidate can expect a competitive salary...
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Housing Sustainment Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeYour new role at Hays Specialist Recruitment Limited will involve delivering a focused Housing Sustainment service to benefit our customers, implementing a clear Housing Sustainment process that focuses on the needs and development of a varied customer base.Key Responsibilities:To guide customers through the housing pathway by recognising signs of customers...
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Customer Service Specialist
2 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Holdcroft Motor Group Full timeContact Centre Advisor - Stoke-on-TrentWe are seeking a skilled Customer Service Specialist to join our After Sales Team at Holdcroft Motor Group. This is an exciting opportunity for you to develop your customer service skills and gain experience in a fast-paced contact centre environment.Your primary responsibilities as a Service Advisor will include...
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Midlands Partnership NHS Foundation Trust Full timeAbout the RoleWe are seeking a highly skilled Pharmacy Technician to join our team at Midlands Partnership NHS Foundation Trust. As a Medicines Optimisation Service Development Specialist, you will play a vital role in the development and delivery of our Integrated Home First Medicines Optimisation Service.Key ResponsibilitiesAs a Medicines Optimisation...
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Gas Service and Repair Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Rock Full timeJob Title:Gas Service and Repair SpecialistLocation:Stoke-on-TrentJob Type:PAYEWe are seeking a qualified Gas Service and Repair Specialist to maintain and repair gas systems and appliances for our clients. The successful candidate will be responsible for servicing, maintaining, and repairing gas systems and appliances, including boilers, heaters, and...
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Business Development Manager
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeAccount Manager/Client Manager RoleAs a key member of our team, you will be responsible for reviewing and training the team on account files, preparing file notes, and assisting in pre-audit accounts preparation. You will also support the team through their work, train and identify training needs, and manage apprenticeship requirements.What You'll Get in...
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Service Coordinator Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Adullam Homes Housing Association Limited Full timeJob Title: Service Coordinator SpecialistLocation: StokeSalary: £24,700 per annumThe Service Coordinator Specialist will be based at our offices in Stoke.Purpose of the Role:The primary purpose of this project is to provide support to people with complex needs aged 18 and over, male or female.The post holder is responsible for developing and delivering a...
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Administrative Support Specialist
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Service Care Solutions Full timeWe are seeking an experienced Administrator to join our team at Stoke-On-Trent City Council. As a Team Co-ordinator within Children and Family Services, you will play a vital role in providing efficient and effective support to designated teams.Key Responsibilities:Deliver excellent customer service and manage enquiries and referralsEnsure the coordination...
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Financial Services Manager
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hays Specialist Recruitment Limited Full timeYour new company is a thriving independent firm that believes in giving excellence and professionalism to their clients, with a genuine client-focussed service.Your new roleAs a Financial Services Manager, you will be responsible for reviewing all accounts files completed by the team, providing feedback and training on review points. This includes reviewing...
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Support Services Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £20,000 - £25,000beBee Professionals is committed to empowering individuals with disabilities to achieve their full potential. As a Support Services Specialist, you will play a vital role in supporting service users in their daily activities and personal development.Key Responsibilities:Assist service users with daily living activities, including personal care and household...
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Care Team Leader
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CareTech Group Full timeAbout the Role:CareTech Group is seeking a dedicated Care Team Leader to join our Supported Living team. As a key member of our team, you will be responsible for ensuring the highest standard of care and support for our service users.Key Responsibilities:Supervise the day-to-day delivery of care, ensuring service user needs are met and manage the service in...
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Customer Delivery Driver
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Tesco Full timeAbout the RoleAt Tesco, we're looking for a skilled Delivery Driver to join our team. As the face of our company, you'll be responsible for delivering exceptional customer service and ensuring our customers receive their shopping on time.Key ResponsibilitiesDeliver customer shopping trips with a smile, ensuring a positive experience for every customer.Load...
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Customer Service Operations Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Wallace Hind Selection LTD Full timeRole Overview:We are seeking a highly skilled Customer Service Operations Specialist to join our team at Wallace Hind Selection LTD. As a key member of our customer service team, you will play a pivotal role in ensuring the smooth resolution of customer issues and the timely processing of customer orders.Key Responsibilities:Action and resolve service...