Customer Experience Specialist
5 hours ago
Customer Care Coordinator
About UsThrive is a pioneering company dedicated to enhancing the emotional wellbeing and educational outcomes of children and young people. Our online assessment and screening tool, Thrive-Online, supports over 2,600 schools and settings, impacting the lives of 600,000 children and young people.
About the RoleYou will be a vital part of our team, delivering exceptional support and customer service to members of Thrive-Online. Key responsibilities include guiding new customers through the onboarding process, facilitating subscriptions, and managing renewals.
Main Responsibilities:
- Assist customers with account setup, navigation, and administration in Thrive-Online.
- Handle phone calls and emails, providing timely support to address customer queries.
- Manage subscription renewals and ensure high customer retention.
- Utilize CRM/LMS systems to track and support user needs.
We are seeking someone with:
- Outstanding customer service and relationship-building skills, with experience supporting customers in a SAAS business.
- High computer literacy, particularly with Microsoft Office and Excel, and CRM or LMS systems.
- Excellent communication, both written and verbal.
- Strong organisational, administrative, and time-management abilities.
- A keen eye for detail and accuracy.
- The ability to work independently and as part of a team, juggling multiple tasks and adapting to varied responsibilities.
- Empathy and professionalism when supporting members and colleagues.
- A proactive approach to problem-solving and a desire to improve processes and customer outcomes.
We offer a range of benefits, including a generous annual leave allowance, hybrid working, and a flexible benefits package. As an equal opportunities' employer, we celebrate diversity and flexibility, and we are committed to creating an inclusive environment for our team.
-
Customer Experience Supervisor
2 months ago
Devon, United Kingdom Halfords Full timeJob Summary: We are seeking a highly skilled and motivated individual to join our team as an Automotive Services Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales growth across our Halfords group.About the Role: As an Automotive Services Manager, you will be the face of our business,...
-
Customer Experience Supervisor
2 months ago
Devon, United Kingdom Halfords Full timeJob Summary: We are seeking a highly skilled and motivated individual to join our team as an Automotive Services Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales growth across our Halfords group.About the Role: As an Automotive Services Manager, you will be the face of our business,...
-
Safety and Customer Care Specialist
7 days ago
Devon, United Kingdom Nuffield Health Full timeAt Nuffield Health, we're looking for a Safety and Customer Care Specialist to join our team at Devonshire Gym.As a Safety and Customer Care Specialist, you'll be responsible for ensuring the safety and well-being of our members and visitors.Key responsibilities include:Providing a safe and welcoming environment for all members and visitorsResponding to...
-
Customer Support Specialist
1 week ago
Devon, United Kingdom Thrive Approach Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Thrive Approach. As a key member of our customer support team, you will be responsible for delivering exceptional support and customer service to our members of Thrive-Online, our online assessment and screening tool.Your primary focus will be on guiding new...
-
Housing Revenue Accountant Specialist
4 weeks ago
Devon, United Kingdom Hays Specialist Recruitment Limited Full timeJoin Our Team as a Housing Revenue AccountantWe are seeking a highly skilled Housing Revenue Accountant to join our team at Hays Specialist Recruitment Limited. As a specialist in revenue accounting, you will play a key role in supporting our clients in the housing sector.About the RoleThis is a specialist role focused on revenue accounting, within the...
-
Housing Revenue Accountant Specialist
4 weeks ago
Devon, United Kingdom Hays Specialist Recruitment Limited Full timeJoin Our Team as a Housing Revenue AccountantWe are seeking a highly skilled Housing Revenue Accountant to join our team at Hays Specialist Recruitment Limited. As a specialist in revenue accounting, you will play a key role in supporting our clients in the housing sector.About the RoleThis is a specialist role focused on revenue accounting, within the...
-
Housing Revenue Accountant Specialist
3 weeks ago
Devon, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly skilled Housing Revenue Accountant to join our team at Hays Specialist Recruitment Limited. As a specialist in revenue accounting, you will play a key role in supporting our clients in the housing sector.Key ResponsibilitiesPartner with non-finance stakeholders to drive business growth and improve financial...
-
Housing Revenue Accountant Specialist
4 weeks ago
Devon, United Kingdom Hays Specialist Recruitment Limited Full timeAbout the RoleWe are seeking a highly skilled Housing Revenue Accountant to join our team at Hays Specialist Recruitment Limited. As a specialist in revenue accounting, you will play a key role in supporting our clients in the housing sector.Key ResponsibilitiesPartner with non-finance stakeholders to drive business growth and improve financial...
-
Customer Service Director
1 week ago
Devon, United Kingdom Solus Accident Repair Centres Full timeJob OverviewWe are seeking a skilled Customer Service Director to lead our Customer Service department, promoting our values and work principles, and those of Aviva. The successful candidate will work together to create a supportive and collaborative team working environment, focusing on the customer and what matters to them. Our leaders identify...
-
Customer Service Specialist
2 weeks ago
Devon, United Kingdom Thrive Approach Full timeAbout UsThrive Approach is a leading provider of emotional wellbeing and educational outcomes solutions. Our mission is to empower teaching staff to support the emotional wellbeing of children and young people, enabling them to feel safe, supported, and ready to learn.We have a strong presence in the education sector, with over 50,000 trained staff across...
-
Precision Breeding Specialist
3 weeks ago
Devon, United Kingdom Cogent Breeding Ltd Full timeJob Title: Precision Breeding SpecialistJoin Cogent Breeding Ltd as a Precision Breeding Specialist and play a key role in delivering a high-quality reproduction and breeding service to our customers.Main Purpose of Role:As a Precision Breeding Specialist, you will report to the Area Sales Manager and be responsible for providing expert advice and assistance...
-
Precision Breeding Specialist
3 weeks ago
Devon, United Kingdom Cogent Breeding Ltd Full timeJob Title: Precision Breeding SpecialistJoin Cogent Breeding Ltd as a Precision Breeding Specialist and play a key role in delivering a high-quality reproduction and breeding service to our customers.Main Purpose of Role:As a Precision Breeding Specialist, you will report to the Area Sales Manager and be responsible for providing expert advice and assistance...
-
Retail Merchandising Specialist
1 month ago
Devon, United Kingdom Dee Set Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Retail Merchandising Specialist to join our team at Dee Set. As a Retail Merchandising Specialist, you will be responsible for ensuring that our stores are visually appealing and well-merchandised, driving sales and customer engagement.Key ResponsibilitiesMerchandise and maintain store...
-
Retail Merchandising Specialist
1 month ago
Devon, United Kingdom Dee Set Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Retail Merchandising Specialist to join our team at Dee Set. As a Retail Merchandising Specialist, you will be responsible for ensuring that our stores are visually appealing and well-merchandised, driving sales and customer engagement.Key ResponsibilitiesMerchandise and maintain store...
-
Customer Service Coordinator
2 weeks ago
Stoneyford, Devon, United Kingdom CV-Library Full timeSIG Plc. is a leading supplier of specialist building materials to trade customers across Europe with strong positions in its core markets as a specialist distributor of insulation and interiors products and as a merchant of roofing and exteriors products. We are currently looking for an experienced and motivated candidate who will work as a Customer...
-
Customer Service Coordinator
2 months ago
Mid Devon, Devon, United Kingdom Sphere Solutions Full timeCustomer Services Coordinator – New build housing Tiverton Permanent I am working with a highly reputable house building company to strengthen their team by recruiting an experienced Customer Services Coordinator. Working within this experienced Customer Service department, you will act as the first point of contact, providing a high quality and...
-
Housing Revenue Accountant
2 months ago
Devon, United Kingdom Hays Specialist Recruitment Limited Full timeYour new employerA very stable and financially secure public sector employer with a solid and well established finance function and leadership team. Your new roleThis is a specialist role focused on revenue accounting, within the housing sector. Would suit an individual who has expertise in this area and is seeking a good work / life balance. Duties in the...
-
Retail Merchandising Specialist
2 weeks ago
Devon, United Kingdom Dee Set Full timeAbout the Role:We are seeking a Retail Merchandising Specialist to join our team at Dee Set. As a Retail Merchandising Specialist, you will be responsible for merchandising the Nutmeg clothing range to visual merchandising guidelines, alongside cosmetics, clip strips, greetings cards, and building and replenishing display units.About You:We are looking for a...
-
Environmental Sustainability Specialist
2 weeks ago
Devon, United Kingdom Devon County Council Full timeAs an Environmental Sustainability Specialist with Devon County Council, you will play a key role in protecting and enhancing the environment of Torridge District. Your responsibilities will include investigating and addressing noise control, drinking water quality, public health protection, and pollution issues. You will provide specialist advice to...
-
Administrator - Customer Service Specialist
7 months ago
Devon, United Kingdom Resourcing Group Full time**Administrator** - Full Time - Permanent Resourcing Group is working with a maintenance contractor based in South Devon. They would like to appoint an experienced Administrator to join their team. The role will be very varied, involving both administration, customer service as well as scheduling works for the direct work force, responsible for carrying...