Customer Experience Supervisor

2 months ago

Devon, United Kingdom Halfords Full time

Job Summary: We are seeking a highly skilled and motivated individual to join our team as an Automotive Services Manager. As a key member of our team, you will be responsible for delivering exceptional customer service and driving sales growth across our Halfords group.

About the Role: As an Automotive Services Manager, you will be the face of our business, building strong relationships with customers and colleagues alike. You will be responsible for leading and supporting your team to deliver sales across our group, including Tyres, MOT and Services, as well as other car maintenance needs.

Key Responsibilities:

  • Customer Engagement: Proactively engage with customers, building rapport at pace, and advising on the products and services Halfords can provide to give them the best solution.
  • Team Leadership: Lead and support your team to deliver sales across the Halfords group, through referrals of jobs such as Tyres, MOT and Services, as well as other car maintenance needs.
  • Product Knowledge: Recommend the right solution for the customer, whether we can fix it in the car park, at our local Autocentre or by arranging for our Halfords Mobile Expert van to fix it at the customer's home or work.
  • Relationship Building: Work with colleagues in our Autocentre and our Halfords Mobile Expert teams to deliver a seamless customer experience.
  • Performance Management: Manage and motivate your team to achieve exceptional results against sales targets, through converting conversations into opportunities.

What We Offer: As an Automotive Services Manager, you will enjoy a great salary and bonus, as well as access to a wide range of discounts on everyday goods, financial products and services. You will also have the opportunity to work with a leading retailer of automotive and cycling products, and one of the UK's leading MOT, car service, brakes, repairs and tyres specialists.

Requirements: To be a success in this role, you will need:

  • Excellent Communication Skills: Excellent rapport-building and communication skills, with the ability to build strong relationships with customers and colleagues.
  • Customer Service Experience: Experience of delivering great face-to-face customer service, ideally in a retail sales or automotive-based environment.
  • Sales Experience: A track record of achieving exceptional results against sales targets, through converting conversations into opportunities.
  • Leadership Experience: Experience of supervising and coaching others, with the ability to motivate and lead a team to achieve sales targets.
  • Product Knowledge: A keen interest in or experience of working with motoring products/services.

  • Customer Experience Specialist

    2 hours ago

    Devon, United Kingdom Thrive Approach Full time

    Job TitleCustomer Care CoordinatorAbout UsThrive is a pioneering company dedicated to enhancing the emotional wellbeing and educational outcomes of children and young people. Our online assessment and screening tool, Thrive-Online, supports over 2,600 schools and settings, impacting the lives of 600,000 children and young people.About the RoleYou will be a...

  • School Cover Supervisor

    2 weeks ago

    Plymouth, Devon, United Kingdom Vision for Education - Plymouth Full time

    Vision for Education are seeking to appoint a Classroom Cover Supervisor to join our successful supply teaching team to work in secondary schools across Plymouth. You will deliver pre-set work for a variety of subjects to ensure there is a consistent continuation of education for pupils. The successful candidate must have experience working with children...

  • Electrical Supervisor

    3 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Electrical Supervisor OpportunityPiper Maddox is working with a leading renewable energy company to find an Electrical Supervisor to lead electrical engineering activities on a large-scale solar plant in the UK.Key Responsibilities:Provide technical leadership on electrical engineering matters and oversee cable calculations, schedules, and trench...

  • Electrical Supervisor

    3 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Electrical Supervisor OpportunityPiper Maddox is working with a leading renewable energy company to find an Electrical Supervisor to lead electrical engineering activities on a large-scale solar plant in the UK.Key Responsibilities:Provide technical leadership on electrical engineering matters and oversee cable calculations, schedules, and trench...

  • Field Supervisor

    5 months ago

    Devon, United Kingdom Classic Care Homes Full time

    Classic Carers are seeking Field Supervisors to support clients within their own homes.You will be assisting with all aspects of daily living, in accordance to their needs and wishes whilst promoting dignity and independence. This may include supporting individuals to access the community at times. The role of a field supervisor will be to support a small...

  • Customer Service Representative

    2 weeks ago

    Devon, United Kingdom Devon County Council Full time

    Customer Services AdvisorWe are seeking a highly skilled and customer-focused individual to join our Customer Services team as a Customer Services Advisor.This role involves delivering exceptional customer experiences to both internal and external customers, including working on reception, operating the switchboard, and performing a range of administrative...

  • Mechanical Supervisor

    4 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Exciting Opportunity for a Mechanical SupervisorPiper Maddox is seeking a highly skilled Mechanical Supervisor to join their team in the renewable energy sector. As a key member of our team, you will be responsible for leading and supporting mechanical engineering activities on construction sites.Key Responsibilities:Provide technical leadership on...

  • Mechanical Supervisor

    4 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Exciting Opportunity for a Mechanical SupervisorPiper Maddox is seeking a highly skilled Mechanical Supervisor to join their team in the renewable energy sector. As a key member of our team, you will be responsible for leading and supporting mechanical engineering activities on construction sites.Key Responsibilities:Provide technical leadership on...

  • Cover Supervisor

    2 months ago

    Devon, United Kingdom Step Teachers Full time

    Job descriptionExplore Your Potential as a Cover Supervisor in Devon Secondary Schools!Step teachers are working with a "Good" Ofsted-rated Secondary school in Devon that ensures all students and staff have the opportunity to achieve their personal best both educationally and morally. The Cover Supervisor should be able to join their team immediately or in...

  • Cover Supervisor Role

    2 weeks ago

    Devon, United Kingdom Step Teachers Full time

    Unlock Your Potential as a Cover SupervisorStep Teachers is seeking a dedicated and enthusiastic Cover Supervisor to join our team in Devon Secondary Schools. As a Cover Supervisor, you will have the opportunity to lead classes in the absence of the regular teacher, ensuring a supportive and productive learning environment for students.Key...

  • Mechanical Supervisor

    3 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Key Role: Mechanical SupervisorPiper Maddox is seeking a skilled Mechanical Supervisor to lead and support mechanical engineering activities on a large-scale solar plant construction site in the UK.Responsibilities:Provide technical leadership on mechanical engineering matters.Collaborate with HQ to review and optimize mechanical drawings.Conduct site...

  • Mechanical Supervisor

    3 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Key Role: Mechanical SupervisorPiper Maddox is seeking a skilled Mechanical Supervisor to lead and support mechanical engineering activities on a large-scale solar plant construction site in the UK.Responsibilities:Provide technical leadership on mechanical engineering matters.Collaborate with HQ to review and optimize mechanical drawings.Conduct site...

  • Electrical Supervisor

    2 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Electrical Supervisor OpportunityPiper Maddox is working with a leading renewable energy company to find an Electrical Supervisor to lead electrical engineering activities on a large-scale solar plant in the UK.Key Responsibilities:Provide technical leadership on electrical engineering matters and oversee cable calculations, schedules, and trench...

  • Electrical Supervisor

    2 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    Electrical Supervisor OpportunityPiper Maddox is working with a leading renewable energy company to find an Electrical Supervisor to lead electrical engineering activities on a large-scale solar plant in the UK.Key Responsibilities:Provide technical leadership on electrical engineering matters and oversee cable calculations, schedules, and trench...

  • Mechanical Supervisor

    3 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    NEW OPPORTUNITY: Mechanical Supervisor Location: South Devon (On-site)Salary: £45,000 DOEI am currently working exclusively with one of Europe's quickest growing renewable energy companies who both develop and construct large scale photovoltaic plants. They currently have 2.4GW in operation across the globe.Due to the impressive speed at which they are...

  • Electrical Supervisor

    3 weeks ago

    Devon, United Kingdom Piper Maddox Full time

    NEW OPPORTUNITY: Electrical Supervisor Location: South Devon (On-site)Salary: £45,000 DOEI am currently working exclusively with one of Europe's quickest growing renewable energy companies who both develop and construct large scale photovoltaic plants. They currently have 2.4GW in operation across the globe.Due to the impressive speed at which they are...

  • Mechanical Supervisor

    5 hours ago

    Devon, United Kingdom Piper Maddox Full time

    NEW OPPORTUNITY: Mechanical Supervisor Location: South Devon (On-site)Salary: £45,000 DOEI am currently working exclusively with one of Europe's quickest growing renewable energy companies who both develop and construct large scale photovoltaic plants. They currently have 2.4GW in operation across the globe.Due to the impressive speed at which they are...

  • Electrical Supervisor

    5 hours ago

    Devon, United Kingdom Piper Maddox Full time

    NEW OPPORTUNITY: Electrical Supervisor Location: South Devon (On-site)Salary: £45,000 DOEI am currently working exclusively with one of Europe's quickest growing renewable energy companies who both develop and construct large scale photovoltaic plants. They currently have 2.4GW in operation across the globe.Due to the impressive speed at which they are...

  • School Cover Supervisor

    2 weeks ago

    Torridge, Devon, United Kingdom TimePlan Education Full time

    Are you passionate about education and looking for a flexible role in a high-achieving secondary school? We are seeking reliable and motivated Cover Supervisors to support an Ofsted Outstanding academy in Merton. You'll be working in a school renowned for its academic excellence, supportive environment, and commitment to student success. Flexible...

  • Mechanical Supervisor

    4 days ago

    devon, United Kingdom Piper Maddox Full time

    NEW OPPORTUNITY: Mechanical Supervisor Location: South Devon (On-site) Salary: £45,000 DOE I am currently working exclusively with one of Europe’s quickest growing renewable energy companies who both develop and construct large scale photovoltaic plants. They currently have 2.4GW in operation across the globe. Due to the impressive speed at which they are...