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Customer Service Coordinator

3 months ago

Mid Devon Devon, United Kingdom Sphere Solutions Full time

Customer Services Coordinator – New build housing Tiverton Permanent I am working with a highly reputable house building company to strengthen their team by recruiting an experienced Customer Services Coordinator. Working within this experienced Customer Service department, you will act as the first point of contact, providing a high quality and professional level of service to customers and the department. Key Responsibilities

  • Be the first point of contact for all enquires
  • Respond to all customer queries within a timely manner
  • Asses validity of warranty claims and defects
  • Schedule appointment for technicians
  • Order materials / obtain quotations
  • Collate property information packs
  • Provide required reports and analysis as required.
  • Provide additional ad-hoc support to the department as required.
Key Requirements:
  • Experience within a similar role is ESSENTIAL with construction, advantageous would be house building or maintenance
  • Must be a competent user of Microsoft 365 software and Microsoft Access
  • Must have a valid UK driving licence and use of own vehicle.
  • Able to work well under pressure and to tight deadlines and targets.
Benefits of the role:
  • Competitive salary depending on experience.
  • 25 days annual excluding bank holidays.
  • Pension Contribution
To Apply: For an informal discussion please call Jo on (phone number removed) or apply as instructed. Sphere Solutions is one of the South West & Wales market leaders in providing recruitment services to the built environment. With specialist consultants based in our regional offices (Bristol, Cardiff, Gloucester, Taunton and Plymouth) we fill vacancies daily with contractors, developers, civil engineers and their supply chain in high volume with quality candidates