Academy Network Support Specialist

3 weeks ago


Bicester, Oxfordshire, United Kingdom Xact Placements Limited Full time

**Job Title:** IT Infrastructure Engineer Bicester

About the Role

We are seeking a skilled IT technician to join our client's team in Bicester, UK. As a key member of their technical support team, you will provide high-quality first-line technical advisory and diagnostic support services to their customers.

Main Duties:
  • Deliver professional first-line remote network monitoring and management services to ensure seamless IT operations.
  • Provide 1st line technical support and call logging services to the school, ensuring prompt issue resolution.
  • Action any asset changes in compliance with the Change Control Procedure, maintaining a secure and efficient IT environment.
  • Complete additional ad-hoc project work as required, contributing to the team's overall objectives.
  • Assist the Network Manager by carrying out reasonable requests for additional duties as needed.
  • Maintain a clean and organized working area at all times.
Key Requirements
  • A strong working knowledge of Microsoft Desktop Operating Systems and applications is essential for this role.
  • Familiarity with Active Directory and Group Policy is also crucial for success.
Benefits:

This exciting opportunity comes with a competitive salary of £40,000 - £50,000 per annum, depending on experience. If you have a passion for delivering exceptional IT services and a keen eye for detail, we encourage you to apply.



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