IT Support Specialist

2 days ago


Bicester, Oxfordshire, United Kingdom Xact Placements Limited Full time
About the Role

This IT Support Specialist position is an exciting opportunity to join a leading end-to-end technology solutions provider. The company offers a range of services, including IT Managed Services, to organisations across various sectors.

The successful candidate will work onsite for a customer based in Bicester, providing technical advisory and diagnostic support as a first line technician.

Main Responsibilities:

  • Deliver a professional first line technical advisory and diagnostic support service.
  • Provide remote network monitoring and management services effectively.
  • Support customers with 1st line technical issues and call logging.
  • Action any asset changes in accordance with the Change Control Procedure.
  • Contribute to additional ad hoc project work when required.
  • Collaborate with the Network Manager on tasks and duties as necessary.
  • Maintain a clean and organised working area at all times.

Requirements:

  • A solid understanding of Microsoft Desktop Operating Systems and applications is essential.
  • Familiarity with Active Directory and Group Policy is also required.

Estimated Salary: £35,000 - £40,000 per annum.



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