IT Support Specialist
2 days ago
This IT Support Specialist position is an exciting opportunity to join a leading end-to-end technology solutions provider. The company offers a range of services, including IT Managed Services, to organisations across various sectors.
The successful candidate will work onsite for a customer based in Bicester, providing technical advisory and diagnostic support as a first line technician.
Main Responsibilities:
- Deliver a professional first line technical advisory and diagnostic support service.
- Provide remote network monitoring and management services effectively.
- Support customers with 1st line technical issues and call logging.
- Action any asset changes in accordance with the Change Control Procedure.
- Contribute to additional ad hoc project work when required.
- Collaborate with the Network Manager on tasks and duties as necessary.
- Maintain a clean and organised working area at all times.
Requirements:
- A solid understanding of Microsoft Desktop Operating Systems and applications is essential.
- Familiarity with Active Directory and Group Policy is also required.
Estimated Salary: £35,000 - £40,000 per annum.
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