Retirement Scheme Operations Manager
4 days ago
Job Summary:
We are seeking an experienced and customer-focused individual to join our team as a Scheme Manager at Rearsby Gardens, a Mutual Leasehold Retirement Scheme for over 55's. As a Scheme Manager, you will be responsible for the day-to-day management of the scheme, ensuring a consistently excellent housing management service is provided.
Key Responsibilities:
- Housing Management: Ensure that repairs, grounds maintenance, and environmental contracts are delivered to a high standard.
- Compliance and Safety: Complete regular compliance checks, including health & safety, building safety, and fire safety, in line with regulatory requirements.
- Customer Service: Provide a high level of customer service, ensuring that residents are satisfied with the management of the scheme.
- IT and Administration: Utilize practical IT skills, including Microsoft packages and in-house systems, to support the efficient operation of the scheme.
- Professional Development: Maintain a Level 3 Housing Management qualification or work towards one to enhance your skills and knowledge.
About Us:
Midland Heart Ltd is a large and ambitious housing organisation providing more people with an affordable place to call home. We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
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