Five Star Hotel Front Desk Coordinator

14 hours ago


Oxford, Oxfordshire, United Kingdom Quod Restaurant & Bar Full time

We are seeking a highly organized and efficient Five Star Hotel Front Desk Coordinator to join our team at the Old Bank Hotel in central Oxford. As a key member of our front desk team, you will be responsible for providing expert check-in/out experiences to hotel guests, ensuring correct rates are charged and all services are correctly billed.

The successful candidate will have excellent attention to detail, strong organizational skills, and be able to work well under pressure. You will be equipped with the knowledge to provide information to our guests about all hotel facilities and services, as well as relevant local information.

We offer a competitive salary of £23,920 per annum, plus non-contractual tronc (service charge), and a flexible shift pattern working 5 days out of 7 per week. In addition to your salary, you will receive a range of benefits, including meals on duty, 50% discount on food within our restaurants, and up to £700 recruitment incentive.

The ideal candidate will be fluent in verbal and written English, have strong IT literacy, and be able to thrive in a fast-paced environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.



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