Meter Reader

4 days ago

Birkenhead, Wirral, United Kingdom Reed Full time
Meter Reader Job Description

We are seeking a skilled Meter Reader to join our team at United Utilities. As a Meter Reader, you will be responsible for collecting meter readings from customers' premises, ensuring accurate data collection, and providing excellent customer service.

Key Responsibilities:
  • Collect meter readings from customers' premises, using company-provided equipment.
  • Ensure accurate data collection, adhering to company processes and regulatory standards.
  • Provide excellent customer service, responding to customer queries and concerns.
  • Work independently, visiting customers' premises, and working in a team environment.
  • Meet performance targets, adhering to company KPIs and CMex & GSS targets.
Requirements:
  • Good communication and customer service skills.
  • Ability to accurately record data onto company-held meter reading equipment.
  • Previous experience of working in a customer-facing environment, with a keen eye for detail.
  • Proven track record of achieving daily, weekly, and monthly performance targets with minimum supervision.
  • Confidence in using IT equipment, accurately collecting numerical and written data.
  • Flexible attitude to work, willingness to work evenings and weekends to ensure minimum performance standards are met.
  • Ability to work alone, in accordance with Company Lone Working Policy, as well as working within a team.
  • Self-motivation and self-management, with good customer service skills, always prepared to put customers first.
What We Offer:
  • A Company van, tablet, and mobile phone will be supplied to enable you to carry out your role.
  • You will be working outdoors in all weather conditions and will be required to enter customers' premises, climb stairs, bend to access meters, lift meter lids, etc.
  • Disclosure Barring Service check is required.

Please apply with an updated version of your CV if you have the experience we have detailed in this advertisement.

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