Hospitality Team Member

11 hours ago


York, York City, United Kingdom YHA Full time
Company Overview

At YHA, we're passionate about enriching the lives of all, especially young people. Our mission is to provide brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

">Job Summary

We're seeking a dynamic individual to join our team as a Regional Relief Team Member in Yorkshire, the Peak District, Manchester, and Liverpool. As a key member of our hospitality team, you'll be responsible for providing exceptional customer service, leading across departments, and supporting multiple hostels across the region.

">Salary and Benefits

We offer a competitive hourly rate of £11.44 per hour, rising to £12.21 in March in line with National Living Wage. You'll also enjoy exclusive benefits, including access to YHA's staff discount and cashback portal, 10 free hostel stays per year, and more.

">Key Responsibilities
  • Serving meals, welcoming guests, and performing housekeeping duties.
  • Leading across departments and supporting multiple hostels across the region.
  • Providing exceptional customer service and ensuring a comfortable, clean environment for all visitors.
Required Skills and Qualifications
  • Experience working face-to-face with customers.
  • Ability to work in a team and help others achieve a common goal.
  • Excellent timekeeping and flexibility to cover different shifts.
  • Able to manage varying pressures and prioritise tasks.


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