Sea & Air Freight Operations Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled and experienced Sea & Air Freight Supervisor to join our team at Espace Global Freight Ltd. The successful candidate will be responsible for overseeing the daily operations of our Sea & Air freight department, ensuring that productivity and profitability goals are met, and providing exceptional customer service to our clients.
Key Responsibilities:
- Ensure that productivity and profitability goals for the team are met.
- Have a fundamental understanding of our operational systems.
- Provide local/external market conditions feedback on the Sea and Air industry to the Operations Director.
- Utilise the Top 10 Accounts report to continually evaluate the development of the departmental client base.
- Quoting, covering and inputting a range of Sea and Air freight shipments on our TMS.
- Work closely with the UK department to arrange and handle more UK haulage in house for Sea and Air shipments.
- Obtain prices and solutions for Sea and Air freight business for prospects of other Sales BDMs.
- Use of carrier portals and other relevant software to the department.
- Closely monitor Sea and Air shipments, problem solve, and provide high levels of customer service with both clients and suppliers.
Requirements:
- Good overall knowledge of the Sea and Air freight industry, quotations, pricing, facilitation, and use of all incoterms.
- Knowledge of Customs across Sea & Air freight.
- Knowledge of all Sea & Air freight areas (bulk, breakbulk, LCL, FCL containers, RoRo, general cargo).
- Flexibility, adaptability, and quick thinking.
- Tough negotiator.
- Well-organised and thorough, even under pressure.
- Team player.
- Good drive and energy.
About Espace Global Freight Ltd:
We are a non-asset owning freight forwarder with agency representation worldwide. Our people are our most valuable asset, and we win business with our 'can-do' approach, exceptional levels of customer service, and trusted agency network. We specialise in general forwarding by road to within the UK and all over Europe, as well as worldwide destinations by air and sea, and a UK customs brokerage service.
What We Offer:
- A great opportunity to grow within a modern, forward-thinking business.
- A hybrid contract upon successful completion of a 6-month probation period.
- A generous company pension scheme.
- Company benefits, including a Health Cash Plan, access to an Employee Assistance Programme, team building events, and more.
- A member of the Employee Ownership Trust (EOT) - annual bonus (tax-free) for employees.
- Training and development opportunities.
How to Apply:
If you feel you have what it takes to fulfil this role, please apply through this advert with your CV and a covering letter stating why you think we should invite you for an interview. Please also state your current salary and/or salary expectations.
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