Personalised Experience Specialist

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Accor Full time
Our Commitment to Excellence

Fairmont St. Andrews is dedicated to delivering exceptional guest experiences, and we're looking for talented individuals to join our Front of House team. As a Concierge, you will play a critical role in ensuring seamless interactions between guests and our resort's facilities.

Job Description

You will be responsible for delivering personalised services, building relationships with guests, and anticipating their needs. This will involve providing assistance with luggage and travel arrangements, as well as developing strong relationships with repeat and new guests alike.

Estimated Salary: £26,000 - £31,000 per annumRequirements
  • A warm, engaging personality with excellent communication skills
  • A strong desire to enhance guest experiences and provide exceptional service
  • High standards of grooming, presentation, and professionalism
Benefits Package
  • Complimentary staff canteen
  • 50% off dining in our Food and Beverage outlets
  • Employee rates for Spa treatments and green fees
  • Access to gym and pool services
Location

St Andrews, Fife



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