Care Support Specialist

2 days ago

Norwich, Norfolk, United Kingdom Home Care Direct Full time
Job Description

Job Title: Care Support Specialist

Job Summary:

We are seeking a compassionate and dedicated Care Support Specialist to provide personalized complex care for our client in their own home in Norwich. The successful candidate will work on a flexible rota across all days to ensure continuity of care.

Key Responsibilities:

  • Provide personalized complex care for our client, including personal/continence care, catheter care, PEG feeding, blood glucose monitoring, and medication administration.
  • Ensure proper hydration, bathing, and general domestic tasks.
  • Accompany the client to appointments and follow SALT and continence guidelines.
  • Collaborate closely with other team members to ensure seamless care delivery.
  • Help care for the client's Labrador and take her for walks.

Requirements:

  • An enhanced DBS disclosure is required for this vacancy.
  • You must be a driver with a full UK driving licence, as this role may include driving the client to appointments.
  • You must be comfortable in a smoking environment.
  • Prepared to commit to long-term care for one client in a person-centered way.
  • Willing to be trained to CQC standards to meet the client's needs.
  • Respect company policies and procedures.
  • Be reliable, non-judgmental, caring, responsible, and compassionate.
  • Committed to confidentiality and treating the client with dignity and respect.

Benefits:

  • Pay rate of £14.00 per hour.
  • Company pension scheme.
  • Enhanced bank holiday payments.
  • Annual leave paid at 5.6 weeks (pro-rata) per annum based on contracted hours.
  • Full support and supervision from your dedicated Regional Care Lead.
  • Training and full support from your local HCD Community Nurse Assessor.
  • Career pathway options.
  • A personal development plan.
  • 24-hour on-call support.
  • A Blue Light discount card.
  • Long service awards.
  • Free wellbeing options and EAP (Employee Assistance Programme) provided by Spectrum Life.

About Us:

HomeCareDirect is a national service provider and industry-leading specialist in the personalization of care at home. We are registered with the Care Quality Commission and provide a person-centered approach to keeping clients safe at home, supporting with recruitment, employment, and training for our staff to the highest standards, meeting legal and regulatory requirements.

We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard, so they can provide safe, effective, and compassionate care.

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