Assistant Retail Operations Manager

7 days ago


StratforduponAvon, Warwickshire, United Kingdom Fatface Full time
Role Overview

We are seeking a talented retail professional to join our team as an Assistant Store Manager in Stratford Upon Avon. This is a permanent, full-time opportunity (40 hours) that offers the chance to work with a passionate and energetic team.

The successful candidate will be a natural leader who can coach, develop, and support their team to help them reach their full potential. They will also be responsible for promoting the FatFace brand and culture to customers through their team and aligning themselves with the company's social and environmental mission.

In this role, you will take pride in delivering the highest and most consistent standards of customer service, visual standards, profitability, and productivity in your store. You will make commercial decisions and spot business opportunities that drive results while ensuring customers remain at the heart of every decision.

Key Responsibilities
  • Assist the Store Manager in coaching and developing the team to achieve high performance standards.
  • Promote the FatFace brand and culture to customers through the team and align with the company's social and environmental mission.
  • Take joint ownership with the Store Manager for the performance of the store, making commercial decisions and spotting business opportunities.
  • Maintain excellent communication skills and have relevant management experience.
Benefits
  • 25 days holiday plus bank holidays.
  • Perkbox online platform with amazing discounts, home workouts, wellbeing content, and popular brand discounts.
  • THRIVE learning management system with 1000s of pieces of learning.
  • Dental insurance (employee-funded).
  • Pension scheme.
  • EAP support around the clock.
  • Critical illness/death in service for salaried staff.
  • Sick pay allowances.
  • O2 phone discount.
  • Eye tests/contributions to glasses (qualifying roles only).
  • Sabbatical leave in line with service.
  • Enhanced family-friendly policies (maternity leave).
  • Refer a friend scheme.
Estimated Salary

£35,000 - £40,000 per annum, depending on experience.



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