Business Centre Operations Manager

2 weeks ago

London, Greater London, United Kingdom Taylor Hawkes Ltd Full time

About the Role:

We are seeking a highly skilled Business Centre Operations Manager to join our team at Taylor Hawkes Ltd. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth day-to-day operation of our business centre.

Main Responsibilities:

  • Welcoming and greeting visitors to the centre
  • Providing refreshments to guests and customers
  • Building strong relationships with customers to ensure their needs are met
  • Managing incoming mail, including signing and managing deliveries
  • Coordinating access control for new and departing customers, visitors, and contractors
  • Maintaining a log of guests, contractors, and attendees for fire safety purposes
  • Working closely with customers to ensure a smooth transition to our services
  • Resolving any concerns or problems regarding the business centre experience, office setup, and IT
  • Enhancing the entire customer journey by building and strengthening relationships
  • Coordinating customer engagement activities and promoting site networking and event participation
  • Identifying opportunities to link customers and their businesses with one another
  • Promoting a 'refer a friend' incentive
  • Overseeing car park management, charging, and allocations
  • Maintaining stock levels of refreshments and ordering supplies for site events
  • Managing supplementary recharging of ancillary services, such as meeting rooms and co-working
  • Managing relationships, encouraging positive reviews, and overseeing complaints
  • Maintaining the highest professional standards
  • Scheduling contractors and coordinating their schedules

Requirements:

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as a proactive and customer-focused approach. You should also be able to work effectively in a fast-paced environment and have a strong attention to detail.

  • Business Operations Manager

    1 month ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionWe are seeking a highly skilled Business Manager to join our team at Collinson. As a Business Manager, you will play a critical role in supporting our leadership teams and driving business growth.Key Responsibilities:Manage meeting cadence and coordination across the business unit, ensuring seamless communication and...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving cross-functional projects.Key Responsibilities:Project Coordination: Support the Chief Product...

  • Business Operations Manager

    1 month ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global company dedicated to making travel easier and more enjoyable for millions of people worldwide. As a Business Manager, you will play a critical role in supporting the company's leadership teams and driving cross-functional projects.Key Responsibilities:Project Coordination: Support the Chief Product...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...

  • Business Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    About the RoleWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a key member of the team, you will provide critical support to the Chief Product Officer (CPO) and Chief Technology and Data Officer (CTDO) in driving business goals and objectives.Key ResponsibilitiesManage meeting cadence and coordination across the...

  • Product and Business Operations Specialist

    2 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive...

  • Strategic Business Operations Coordinator

    5 days ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Key ResponsibilitiesCollaborate with cross-functional teams to drive...

  • Business Manager

    2 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Job DescriptionCollinson is a global, privately-owned company that helps the world travel with ease and confidence. As a Business Manager, you will be part of the Product, Tech & Data team, supporting the Chief Product Officer and the Chief Technology and Data Officer in ensuring consistency of information between the two sides of the...

  • Business Manager

    3 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role OverviewCollinson is a global company dedicated to helping the world travel with ease and confidence. As a Business Manager in our Product, Tech & Data team, you will provide critical support to the Chief Product Officer and Chief Technology and Data Officer. Your role will ensure consistency of information between the two sides of the...

  • Business Manager

    3 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to support the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). The primary responsibility will be to ensure consistency of information between the two sides of the business unit.Action tracking and coordination of various stakeholders to drive business...

  • Business Manager

    3 weeks ago

    London, Greater London, United Kingdom Business Manager Full time

    Business Manager Role SummaryWe are seeking a highly skilled Business Manager to join our Product, Tech & Data team. As a Business Manager, you will provide critical support to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the...

  • Business Centre Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    Centre Manager Job DescriptionWe are seeking a highly motivated and experienced Centre Manager to join our team at One Avenue Group. As a Centre Manager, you will be responsible for managing the day-to-day operations of our business centre, ensuring that our clients receive exceptional service and that our centre runs smoothly and efficiently.Key...

  • Business Centre Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    Centre Manager Job DescriptionWe are seeking a highly motivated and experienced Centre Manager to join our team at One Avenue Group. As a Centre Manager, you will be responsible for overseeing the day-to-day operations of our business centre, ensuring that our clients receive exceptional service and that our centre runs smoothly and efficiently.Key...

  • Business Centre Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    Centre Manager Job DescriptionWe are seeking a highly motivated and experienced Centre Manager to join our team at One Avenue Group. As a Centre Manager, you will be responsible for the day-to-day operations of our business centre, ensuring that our clients receive exceptional service and that our centre runs smoothly and efficiently.Key...

  • Business Centre Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    Centre Manager Job DescriptionWe are seeking a highly motivated and experienced Centre Manager to join our team at One Avenue Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our business centre.Key Responsibilities:Client Services Management: Conduct regular client service reviews, address...

  • Business Centre Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    We are seeking a highly motivated and personable individual to join our team as a Business Centre Operations Manager. In this role, you will be responsible for ensuring centre standards regarding cleanliness and hospitality are consistently maintained.Key responsibilities will include managing on-site staff, including Client Experience Assistants, cleaners,...

  • Business Centre Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom One Avenue Group Full time

    We are seeking a highly motivated and experienced Business Centre Operations Manager to join our team at One Avenue Group. As an Assistant Centre Manager, you will play a key role in ensuring the smooth operation of our business centres, providing exceptional client service, and contributing to the growth and success of our organisation.The ideal candidate...