Business Centre Operations Manager

3 weeks ago

London, Greater London, United Kingdom One Avenue Group Full time
Centre Manager Job Description

We are seeking a highly motivated and experienced Centre Manager to join our team at One Avenue Group. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of our business centre.

Key Responsibilities:
  • Client Services Management: Conduct regular client service reviews, address client complaints, and conduct pre-move-in and pre-move-out meetings with clients.
  • Financial Management: Take responsibility for revenue, budgeting, and full reviews of profit and loss (P&L) statements of the centre.
  • Operational Efficiency: Assess resources within the centre, ensure operational efficiencies, and conduct audits across Health and Safety, Fire, and other Risk Assessments.
  • Contract Management: Learn and understand the terms and conditions of client contracts and raise basic licence agreements and service agreements on our client management system requests.
Requirements:
  • At least 5 years' operational experience within any client-facing industry.
  • Proficient in H&S regulations and Facilities Management.
  • Experience of managing budgets and P&L.
  • Proficient use of Microsoft Office Word, Excel & PowerPoint.
What We Offer:
  • Initial annual starting salary of £40 - £45k.
  • 20% annual bonus based on site and company performance.
  • 33 days annual leave (inc. of all bank holidays).
  • Fully paid training opportunities.
  • Social events.
  • Supportive team-oriented culture across organisation.

This is an exciting opportunity to join our team and develop your skills and abilities in operational excellence, facilities management, team leadership, human resource management, effective client relationship management, financial acumen, contract administration, and communication and reporting.

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