Store Operations Manager

4 weeks ago


Newport, Newport, United Kingdom T. J. MORRIS LIMITED Full time
About the Role

Job Overview
  • Deliver a safe and healthy environment for your store colleagues and customers, ensuring a positive shopping experience.
  • Collaborate with your Area Manager to set and achieve performance and development goals for your team, driving sales and customer satisfaction.
  • Monitor and manage store team performance, providing coaching and support to ensure excellent standards.
  • Lead recruitment and selection for your store team, identifying top talent and developing a high-performing team.
  • Ensure your team is up-to-date on store ways of working, standards, and compliance, maintaining a culture of excellence.
  • Coach and support your management team to deliver on store priorities, driving sales and customer satisfaction.
  • Review and action store colleague development and performance plans, ensuring growth and development.
  • Conduct regular planning and reviews on store promotions and initiatives with your management team, driving sales and customer engagement.
  • Review sales performance and communicate and action store activities to maximise store space and promote our products.
  • Work with your management team to solve problems that impact store profitability, driving business growth.
  • Maintain high merchandising standards, ensuring a visually appealing store environment.
Package Description
  • £46,526
  • 5.6 weeks paid holiday per year, including bank and public holiday allowance, rising to 6.6 weeks upon 5 years' service
  • Invest: Grow with Us store management training programme
  • Contributable Company pension scheme
  • Staff uniform
  • 10% store discount
Employee benefits

MyHB employee benefits platform with access to:
  • Retail and leisure discounts, plus hundreds more
  • Free Financial Advice
  • Bank your savings into an ISA
  • 24/7 confidential counselling and advice line
  • Low-cost voluntary insured health plans
Minimum Criteria to Apply
  • Advanced experience of managing large retail teams in a fast-moving retail environment to achieve a high weekly sales target
  • Advanced experience of managing a varied range of retail categories
  • Demonstrate the following competencies:
    • Prioritise and organise work
    • Customer focus
    • Communicate and motivate others
    • Manage and lead teams
    • Make commercially astute decisions
    • Rapidly problem solve
    • Develop talent


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