Store Operations Manager
4 weeks ago
Job Overview
- Deliver a safe and healthy environment for your store colleagues and customers, ensuring a positive shopping experience.
- Collaborate with your Area Manager to set and achieve performance and development goals for your team, driving sales and customer satisfaction.
- Monitor and manage store team performance, providing coaching and support to ensure excellent standards.
- Lead recruitment and selection for your store team, identifying top talent and developing a high-performing team.
- Ensure your team is up-to-date on store ways of working, standards, and compliance, maintaining a culture of excellence.
- Coach and support your management team to deliver on store priorities, driving sales and customer satisfaction.
- Review and action store colleague development and performance plans, ensuring growth and development.
- Conduct regular planning and reviews on store promotions and initiatives with your management team, driving sales and customer engagement.
- Review sales performance and communicate and action store activities to maximise store space and promote our products.
- Work with your management team to solve problems that impact store profitability, driving business growth.
- Maintain high merchandising standards, ensuring a visually appealing store environment.
- £46,526
- 5.6 weeks paid holiday per year, including bank and public holiday allowance, rising to 6.6 weeks upon 5 years' service
- Invest: Grow with Us store management training programme
- Contributable Company pension scheme
- Staff uniform
- 10% store discount
MyHB employee benefits platform with access to:
- Retail and leisure discounts, plus hundreds more
- Free Financial Advice
- Bank your savings into an ISA
- 24/7 confidential counselling and advice line
- Low-cost voluntary insured health plans
- Advanced experience of managing large retail teams in a fast-moving retail environment to achieve a high weekly sales target
- Advanced experience of managing a varied range of retail categories
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate and motivate others
- Manage and lead teams
- Make commercially astute decisions
- Rapidly problem solve
- Develop talent
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