Support Worker

4 weeks ago


Telford, Telford and Wrekin, United Kingdom Sanctuary Group Full time

About the role


We are seeking a highly motivated and caring Support Assistant to join our team at Sanctuary Supported Living. As a Support Assistant, you will provide a high-quality, hands-on support service to our customers with learning disabilities, empowering them to maximise their own potential and independence.


Key responsibilities



  • Providing support to encourage customers to develop their daily living skills, such as cooking, cleaning, shopping, and being part of their community
  • Encouraging social inclusion and helping customers to build their confidence, resilience, and self-esteem
  • Working with statutory and non-statutory agencies on behalf of the customers and actively encouraging choice and involvement, or acting as an advocate when required
  • Maintaining a safe environment for customers, providing support in accordance with relevant regulations, procedures, and practices

Requirements



  • A caring, approachable nature and a confident 'can-do' attitude
  • Ability to keep accurate records and clearly communicate relevant information to team members
  • Excellent communication skills to build positive relationships with customers, families, and internal and external agencies
  • Experience of working as a member of a team
  • A positive and accepting approach to customers whatever their needs
  • Level 2 NVQ Health and Social Care, or willing to work towards

Benefits



  • At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata
  • A pension scheme with employer contributions
  • A variety of online discounts and rewards from major retailers
  • Health and well-being plans
  • Life assurance
  • Family friendly arrangements, including opportunities for flexible working
  • Tax efficient savings through our Cycle to Work scheme
  • A wide range of learning and development opportunities

About Sanctuary Group


Sanctuary Group is a national organisation that specialises in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a not-for-profit organisation that thinks locally by putting our customers at the heart of what we do, committed to being our best and helping customers to be their best.


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