Insurance Claims Professional

5 days ago


Ringwood, Hampshire, United Kingdom Aspire Jobs Limited Full time
Job Title: Commercial Claims Advisor

Aspire Jobs are working in partnership with our client, a growing group in the insurance sector, to find an experienced Insurance Claims Advisor to join their busy property team.

The successful candidate will have previous claims experience, ideally in Commercial lines, but will consider Personal Lines claims experience.

Responsibilities:

  • Dealing with enquiries by telephone, email and in person from clients, colleagues and insurers, and respond within one business day.
  • To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients.
  • Ensure even distribution of calls, post and web enquiries amongst the team on a daily basis.
  • Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date.
  • Develop and maintain relationships with insurers, loss adjusters and other third parties in order to secure the most favourable outcome for the client.
  • Negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements.
  • Maintain filing systems and ensure that processing is up-to-date at all times.
  • Ensure daily diary management.
  • Work closely within the claims team ensuring fluid workflows and processes are followed, including regularly updating the Claims procedures manual.
  • Report all suspicious claims, such as validity, to the Operations Manager.


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