Insurance Claims Specialist

3 weeks ago


Ringwood, Hampshire, United Kingdom Aspire Jobs Full time

{"h1": "Insurance Claims Advisor", "p": "Aspire Jobs is working in partnership with our client within their H/O. They are a growing group and are now looking for an experienced Insurance Claims Advisor to join their busy property team based in Ringwood.", "ul": [{"li": "Previous claims experience, ideally from Commercial, but will consider personal lines claims experience."}, {"li": "Experience across a wide spectrum of insurance products, and the claims associated with them, including home, motor, travel, and commercial lines."}, {"li": "Dealing with material damage claims, business interruption, casualty, and financial lines such as Directors & Officers and Professional Indemnity."}, {"li": "Identifying circumstances and guiding clients through the process of making a claim."}, {"li": "Ensuring the correct outcome according to the terms of the policy is reached."}, {"li": "Maintaining and exceeding high levels of customer service in line with company policy."}], "h2": "Key Responsibilities", "ol": [{"li": "Dealing with enquiries by telephone, email, and in person from clients, colleagues, and insurers, and respond within one business day."}, {"li": "Working in line with established administration processes to ensure all documentation is accurately produced and distributed to clients."}, {"li": "Ensuring even distribution of calls, post, and web enquiries amongst the team on a daily basis."}, {"li": "Accurately documenting all instructions/conversations with clients on manual and IT-based systems, with specific emphasis on the latter, ensuring client files are kept up to date."}, {"li": "Developing and maintaining relationships with insurers, loss adjusters, and other third parties in order to secure the most favourable outcome for the client."}, {"li": "Negotiating with insurers to provide the best solution for clients, given legal and regulatory requirements."}, {"li": "Navigating and effectively maintaining manual and IT systems for processing and administrative purposes relating to claims."}, {"li": "Maintaining filing systems and ensuring that processing is up-to-date at all times."}, {"li": "Ensuring daily diary management."}, {"li": "Working closely within the claims team to ensure fluid workflows and processes are followed, including regularly updating the Claims procedures manual."}, {"li": "Reporting all suspicious claims, such as validity, to the Operations Manager."}], "h3": "What We Offer", "ul": [{"li": "Free parking."}, {"li": "Ongoing training."}, {"li": "25 days holidays + bank hols plus can buy up to another 5 days."}, {"li": "Auto enrolment pension."}, {"li": "Great social team environment."}]}



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