Technical Support Manager

6 hours ago


Huddersfield, Kirklees, United Kingdom Interface Recruitment UK Full time
Company Profile
A small but successful company based in the UK is seeking a skilled IT professional to join their team as a 3rd line engineer or hands-on IT manager. This exciting opportunity will see you supporting sales teams, after-sales support teams, and customers across the country.

Key Responsibilities
• Deliver exceptional customer service through remote IT support (software & hardware)
• Collaborate with our client's own IT support team to ensure seamless integration
• Travel to client locations nationally and internationally to install software and hardware
• Develop and implement internal product training programs to enhance employee skills
• Provide in-house IT support for the company's hardware and software needs
• Oversee and improve the company's IT infrastructure (hardware and software)
• Design and implement an in-house Cyber Security policy and disaster recovery plan
• Contribute to the company's goal of achieving ISO27001 and ISO27002 certifications

Requirements and Qualifications
• Proven experience working in Windows/Microsoft and Linux environments
• Strong knowledge of TCP/IP, DNS, Microsoft SQL 2012/2014/2016, Windows Server 2012/2016, Windows 7-10, TeamViewer Remote Support, IIS6/7 Web, Firewall/Router troubleshooting, GitHub usage
• Excellent communication skills to discuss cyber security issues with clients' IT teams
• Familiarity with PostgreSQL, .NET Framework, JavaScript, Python, Restful APIs, C#, C++, ASP.NET

Salary and Benefits
This exciting opportunity comes with a competitive starting salary of £60,000 per annum, along with support towards professional qualifications and a range of benefits.

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