IT Support Specialist
2 days ago
**Job Summary**
We are seeking a highly motivated IT Support Specialist to join our team at With Support Limited in Huddersfield.
As an IT Support Specialist, you will be responsible for providing technical support to our customers via phone, email, and ticketing system. You will also work closely with our team to resolve complex technical issues and improve our support processes.
The ideal candidate will have excellent communication skills, a strong understanding of Windows and Linux operating systems, and the ability to work independently with minimal supervision.
**Responsibilities:**
- Provide technical support to customers via phone, email, and ticketing system.
- Work closely with our team to resolve complex technical issues.
- Improve our support processes and procedures.
- Take ownership of customer issues and ensure timely resolution.
**Requirements:**
- Bachelor's degree in Computer Science or related field.
- Minimum 1 year experience in IT support role.
- Strong understanding of Windows and Linux operating systems.
- Excellent communication and problem-solving skills.
- Able to work independently with minimal supervision.
**Benefits:*
- Casual dress code.
- Company events.
- Profit sharing.
- Store discount.
**Salary:** £25,000 - £35,000 per annum.
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