Desktop Support Specialist

3 days ago


Huddersfield, Kirklees, United Kingdom With Support Limited Full time
Introduction
Welcome to With Support Limited, a forward-thinking company committed to delivering outstanding technical support services. Based in Huddersfield, our team is passionate about helping customers achieve their full potential through expert advice and guidance.

About the Role
As a Helpdesk Engineer with our company, you will play a critical role in ensuring the smooth operation of our technical support services. Your primary responsibility will be to provide timely and effective assistance to customers, addressing their technical queries and concerns. You will work collaboratively with our team to identify and resolve complex issues, leveraging your knowledge and expertise to deliver exceptional results.

Key Responsibilities
The successful candidate will be responsible for:
• Responding to customer inquiries and resolving technical issues via phone;
• Troubleshooting and resolving hardware and software problems;
• Collaborating with colleagues to identify and address systemic issues;
• Maintaining accurate records of customer interactions;
• Staying up-to-date with industry developments and best practices.

What We Offer
In return for your hard work and dedication, we offer a competitive salary of approximately £25,000 per annum, along with opportunities for career advancement and professional growth. Our small and dynamic team provides a supportive and collaborative work environment, where every individual can thrive and reach their full potential.

Why Join Us?
By joining With Support Limited, you will become part of a highly skilled and motivated team, committed to delivering exceptional technical support services. Our company values innovation, teamwork, and customer satisfaction, and we believe that our culture and approach make us an attractive choice for talented individuals looking to advance their careers.

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